Overview
Receptionist/Administrative Assistant Jobs in Sikeston, MO at Missouri Bootheel Regional Consortium
Definition & Duties
We are seeking a dedicated and customer service–oriented individual to join our team. The ideal candidate will have a passion for helping others, excellent communication skills, and a strong attention to detail. In this role, you will be the first point of contact for many of our clients, so a friendly attitude and commitment to providing outstanding service are essential.
If you thrive in a fast-paced environment and enjoy making a difference through excellent customer support, we encourage you to apply!
Under supervision, performs tasks which may be routine and repetitive, but are usually not readily learned, which require some independent judgment and policy interpretation. Verifies the accuracy and adequacy of lists, applications and/or forms; issues legal documents such as licenses, titles and permits to members of the public; answers the telephone and when necessary, routes calls; interacts with members of the public to advise them on a full range of departmental policies and procedures and their application.
Knowledge of & Ability to
Current office procedures and practices
Mathematical computations
English language to include grammar, sentence structure, spelling, punctuation, and proofreading skills
Ability to:
Learn, apply, and articulate departmental policies and procedures
Make decisions requiring interpretation of policy
Collect data, keep accurate records, and prepare reports
Represent Johnson County and perform duties in a professional, responsible and trustworthy manner
Operate common office equipment such as typewriters, calculators, cash registers, fax and postage machines, photocopiers, multi-line telephones, scanners, and microfiche printers/readers
Use a computer for the purposes of data entry, spreadsheets, word processing, email and the Internet
Provide customer service that is professional, courteous, and responsive
Establish and maintain effective working relationships with co-workers, supervisors, and members of the public
Interact effectively with persons representing widely divergent backgrounds, interests, and points of view
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Organize and prioritize multiple tasks
Make bookkeeping entries and complete business forms
Be detail-oriented when working with documents and information
Perform clerical tasks with a high degree of speed and accuracy
Maintain confidentiality and security of information as appropriate
Handle low to moderate levels of stress, meet deadlines and solve problems appropriate to the position
Follow oral and written instructions
Have clarity of speech, hearing, and writing which permits effective communication
Organize and present facts, ideas and opinions clearly and concisely, orally and in writing
Have sufficient vision which permits moderate to heavy production and review of a wide variety of materials both in electronic and hardcopy forms
Have sufficient manual dexterity to make handwritten notations and which permits moderate to heavy use of a keyboard and mouse
Stand, sit, squat, kneel, bend, twist, reach, and use a step stool as needed
Lift and/or move up to 35 pounds as needed
Work flexible schedule and occasional overtime as needed
Minimum Education, Training & Experience & Special Requirements
Graduation from high school (or equivalent) AND six (6) months of clerical experience; OR any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.
Special requirements: Must pass background check. Valid driver’s license preferred and insurable under County liability coverage. May also require use of personal vehicle for official business.
Specific Duties
To be performed satisfactorily with or without reasonable accommodation
The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
Meets members of the public and advises them of a full range of state and county laws and procedures pertaining to motor vehicle and property tax.
Issues titles, registrations, and other legal Department of Transportation (DOT) documents both at the counter and through the mail.
Verifies the accuracy and adequacy of lists, applications, and/or forms submitted by automobile dealers and the general public.
Collects a variety of fees, verifying that the proper amount is paid, issues receipts when applicable. Balances previous day’s business when assigned to cash drawer.
Answers the telephone and responds to inquiries; and when necessary, routes phone calls.
Files or scans documents related to the operation of the Treasurer’s Office.
Performs computer functions as they relate to the operation of the Treasurer’s Department such as entering information into the DOT system, bank book, miscellaneous receipts, real estate and mobile home systems.
Prepares and processes outgoing mail.
Cross-trains with co-workers and rotates through all work areas for departmental efficiency.
May provide back-up for Clerk IIs in other offices/departments during peak demand.
Performs all work duties and activities in accordance with County policies, procedures, collective bargaining agreement, and safety practices.
Attends work regularly at the designated place and time.
Resume and cover letter must be attached to online application.
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Title: Receptionist/Administrative Assistant
Company: Missouri Bootheel Regional Consortium
Location: Sikeston, MO
