Overview
Receptionist, Administrative/Clerical Jobs in Salt Lake City, USA at Southwind Foods
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Full-time Regular Salt Lake City, UT, US
3 days ago Requisition
Salary Range: $16.10 To $22.00 Hourly
Southwind Foods, a U.S. owned and operated company supplying our grocery, distributor, and food service customers the finest fresh and frozen responsibly harvested seafood from around the world, is seeking an experienced Receptionist join our team.
Job Description:
The Receptionist serves as the first point of contact for visitors while also providing essential support in billing and administrative functions. This dual role requires a highly organized, detail-oriented, and customer-focused professional who can seamlessly manage front desk operations and billing responsibilities. The ideal candidate will possess strong communication, multitasking, and problem-solving skills
, ensuring smooth office operations while maintaining accurate financial records
.
Key Responsibilities Front Desk & Reception Management
- Greet and welcome visitors, ensuring a professional and friendly first impression.
- Answer, screen, and direct phone calls to the appropriate personnel.
- Manage incoming and outgoing mail, packages, and deliveries.
- Maintain a clean, organized, and presentable reception area.
- Handle general inquiries, directing customers, vendors, and employees to appropriate contacts.
- Assist walk‑in customers with inquiries and service requests.
Billing & Financial Processing
- Generate, review, and process customer invoices with accuracy and timeliness.
- Verify and reconcile billing discrepancies, ensuring financial accuracy.
- Enter and update billing data into accounting software and company records.
- Process accounts receivable payments, track outstanding balances, and follow up on overdue accounts.
- Work closely with finance and sales teams to resolve billing and payment inquiries.
- Maintain proper documentation and records for audit and compliance purposes.
Administrative Support
- Assist various departments (Purchasing, Sales, and Customer Service) with clerical tasks.
- Maintain and update customer and vendor records in databases and spreadsheets.
- Organize and manage office documents, files, and reports for easy retrieval.
- Provide support in scheduling meetings, appointments, and conference calls.
- Assist with data entry, record‑keeping, and general office duties.
Customer Service & Communication
- Handle customer inquiries related to invoices, payments, and account balances.
- Provide professional and courteous customer service over the phone, via email, and in person.
- Liaise with internal teams to ensure accurate communication and prompt resolution of customer concerns.
- Coordinate with sales representatives and customers on order processing and billing adjustments.
Compliance & Documentation
- Ensure compliance with company policies, financial regulations, and confidentiality protocols.
- Assist with financial audits and reporting by maintaining proper records.
- Follow established procedures for invoice approvals, payment tracking, and data security.
- Adhere to standard operating procedures (SOPs) related to billing and front desk functions.
Qualifications & Skills Education & Experience
- High school diploma or equivalent required; associate’s or bachelor’s degree in business, accounting, or related field preferred.
- 2+ years of experience in reception, customer service, billing, or administrative roles.
- Experience in billing, accounts receivable, or financial data entry is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and office management tools.
- Experience with accounting software or ERP systems (e.g., Quick Books, Microsoft Dynamics 365) preferred.
Technical & Professional Skills
- Strong attention to detail and data entry accuracy.
- Excellent verbal and written communication skills.
- Ability to prioritize, multitask, and work efficiently in a fast‑paced environment.
- Strong customer service and problem‑solving skills.
- Ability to handle confidential financial information with discretion.
- Knowledge of basic accounting principles and billing processes is beneficial.
Soft Skills &…
Title: Receptionist, Administrative/Clerical
Company: Southwind Foods
Location: Salt Lake City, USA
Category:
