Overview
Receptionist and Administrative Executive Jobs in Petaling Jaya, Selangor, Malaysia at MediExpress (Malaysia) Sdn Bhd
Title: Receptionist and Administrative Executive
Company: MediExpress (Malaysia) Sdn Bhd
Location: Petaling Jaya, Selangor, Malaysia
We are seeking a professional and highly organized Receptionist & Admin Executive to join our team. The ideal candidate will be the first point of contact for visitors and clients, ensuring a welcoming and professional front desk experience while also providing administrative support to enhance office efficiency. This role is crucial in supporting the daily operations of our insurance third-party administrator (TPA) company.
Key Responsibilities:
Reception & Front Desk Management:
Greet and welcome visitors, clients, and employees in a professional manner.
Answer, screen, and forward incoming calls while providing necessary information.
Maintain a neat and presentable reception area.
Handle all incoming and outgoing correspondence, including mail and courier services.
Administrative Support:
Manage office supplies inventory and ensure timely replenishment.
Assist in scheduling meetings, appointments, and conference room bookings.
Maintain and update company records, databases, and documentation.
Support HR and administrative teams with clerical tasks, including filing, scanning, and data entry.
Insurance & TPA Support:
Assist in handling client inquiries and directing them to the appropriate department.
Maintain records of policy documents and claims processing files that has been dispatched to the company.
Liaise with internal teams and external stakeholders to ensure smooth operational workflow to ensure all mailings and documents are handed to respective team.
Requirements & Qualifications:
Diploma/Degree in Business Administration, Office Management, or a related field.
Proven experience as a receptionist, administrative executive, or in a similar role.
Experience in an insurance, healthcare, or TPA environment is a plus.
Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Ability to handle confidential information with discretion.
