Overview

Receptionist and office administrator Jobs in Staines-Upon-Thames, England, United Kingdom at Kingsgate Recruitment

Title: Receptionist and office administrator

Company: Kingsgate Recruitment

Location: Staines-Upon-Thames, England, United Kingdom

INTERNAL ROLE TITLE: Receptionist and Office Administrator

REPORTS TO: Head of Business and People Operations and Executive Assistant

FUNCTION: Business Operations

LOCATION: Staines office Monday-Friday | 8am -6pm

Role Purpose:

You will be the face of the company providing a high level of service to our visitors and staff, aligned with our company standards.

You will be responsible for managing all office administrative tasks to ensure optimal

productivity within the company, by maintaining communication with both internal and external parties to support seamless office operations

Key Accountabilities:

Provide a warm and professional welcome to all visitors ensuring a positive first impression

Managing the day to day running of the reception and office environment (servicing our staff and visitors)

All visitor support (welcome and registration, car parking, directions, ANPR on car park system, catering and refreshment etc)

Perform a mix of logistical and administrative duties

Managing company correspondence – emails, letters, packages

Maintain and replenish of office supplies, including stationery, kitchen consumables, etc

Meeting room management including setting up of any AV requirements

Full Facility management

Maintaining security and access control

Maintaining general office files relating to the office operations

Record and maintain the outgoings of the office expenditure/budget tracking and reconciling

To assist with ensuring compliance with Health & Safety regulations (Update and maintain safety policies and office facilities manuals/Keep records and procedures up to date etc)

Daily pack down of office, and set up for the next day

Performing other relevant duties when needed.

Person Specifications

Qualifications

Educated to GCSE level or recognised equivalent

First Aid/Fire Warden trained Experience

Proven experience in a related role such as Office Assistant, Receptionist or other relevant position

Excellent Customer Service skills

Excellent Written and Verbal communication

Knowledge of computer software applications used in daily office administration functions such as Word, Excel and specialised office management tools. Professional and Personal Skills

Friendly, engaging, and approachable

Committed and focused

Excellent time keeping

Exercises a professional and positive approach

Attention to detail with the ability to multi-task efficiently

Organised and able to prioritise tasks

Ability to maintain the confidentiality of highly sensitive material with tact and professionalism

Flexibility and openness to change

Ability to react with appropriate urgency to situations and requests

Ability to build effective cross-group working relationships and work collaboratively with people at all levels of the organisation

Willingness to take on Keyholder duties

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