Overview
Receptionist, Customer Service/HelpDesk Jobs in Barrie, Ontario, Canada at BrokerLink
Being a part of Broker Link, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.
We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.
We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members.
We have over 200 offices across Canada, ask us about our flexible work arrangements!
We are looking for a Receptionist to join Broker Link and work out of our Barrie, ON Branch. On a 18-month Contract.
As part of our employee promise, here are some of the many perks of working with us:
Respectful environment, as part of ‘Living our Values’
Opportunity for growth
‘Dress for your day’, dress according to your daily schedule
Competitive compensation
Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024
What the Role Entails:
Answer direct client inquiries
Control the flow of walk-in customers and callers
Ensure the needs of customers are being met through superior customer service
Process customer payments, bank deposits, petty cash management and account coding
Monitor and distribute incoming and outgoing mail, faxes and couriers
Ensure EPIC system & company portals are updated consistently
Assist other departments as required
Various tasks and projects assigned as required
Strong attention to detail required
The Successful candidate will have:
* If you feel you have the equivalent skills, please apply*
High School and/or Post-Secondary Education
2-5 years’ experience in an office environment
Computer skills – Keyboarding and MS Office
Strong customer focus
Demonstrated ability to handle multiple priorities successfully
Strong analytical and organizational skills
Excellent verbal and written communication skills
Exposure to Epic is an asset
Excellent customer services skills and adept in conflict resolution
Title: Receptionist, Customer Service/HelpDesk
Company: BrokerLink
Location: Barrie, Ontario, Canada
Category: Customer Service/HelpDesk (Customer Service Rep, Bilingual), Administrative/Clerical
