Overview
Receptionist, Customer Service/HelpDesk Jobs in Ocala, Florida, USA at Optimum RV
About Us:
Optimum RV is a premier RV dealership offering a wide range of recreational vehicles and exceptional customer service. We are currently seeking a friendly and professional Service Desk Receptionist to join our team and be the first point of contact for our service customers.
Responsibilities:
Greeting customers in a welcoming and courteous manner.
Answering phone calls, taking messages, and transferring calls to the appropriate departments.
Providing information and answering inquiries about our RV models, pricing, and services.
Assisting with administrative tasks such as data entry, filing, and organizing documents.
Processing updates at the computer and accepting deliveries.
Collecting and distributing mail and packages.
Maintaining cleanliness and tidiness of the service desk area.
Assisting other departments with various tasks as needed.
Qualifications:
Prior experience as a receptionist or in a customer service role is preferred.
Excellent customer service and communication skills.
Professional appearance and friendly demeanor.
Ability to multitask and handle multiple phone lines.
Strong organizational and time management skills.
Highly skilled in Microsoft Office Suite (Word, Excel, Outlook).
High school diploma or equivalent.
Ability to work flexible hours, including weekends and evenings.
Essential Characteristics:
Reliable:
We do what we say we’re going to do, when we say we’re going to do it… every time.
Detail-oriented:
We pay attention to the small things that make a big difference.
Adaptable:
We embrace change and are open to new ideas and ways of doing things.
Positive Attitude:
We approach each day with enthusiasm and a can-do mindset.
Team Player:
We collaborate and communicate effectively with others to achieve common goals.
Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.
Benefits:
Competitive wages
401K
Medical insurance
Dental insurance
Vision Insurance
Company-Paid Life insurance
Supplemental Life Insurance
Short- & Long-Term Disability
Critical Illness, Accident and Hospital Indemnity coverage
EAP
Wellness Program including Gym Reimbursement
Vacation, Personal Time & Holiday pay
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Title: Receptionist, Customer Service/HelpDesk
Company: Optimum RV
Location: Ocala, Florida, USA
Category: Customer Service/HelpDesk (Customer Service Rep, Front Desk/Receptionist), Administrative/Clerical (Front Desk/Receptionist)
