Receptionist / Data Entry / Office Staff Job at To’ and Mo’ Towing Santa Ana, CA

Full Job Description

Are you looking to join a team committed to maintaining the highest quality assistance in Orange County?

We are bringing innovation to a stagnant industry and are looking for compassionate and customer service focused people to join us on our mission to improve the towing industry.

As a Team Player you play a critical role as the first line of response for our customers and law enforcement agencies in both emergency and non-emergency situations.

Our team members are expected to:

  • Be a team player , as towing is a team effort, and providers must provide necessary assistance to ensure system readiness and adherence to quality assurance standards.
  • Be flexible as we operate on a 24-hour clock – your work shift schedule may vary due to the nature of the business.
  • Coordinate the Work and Activities of all tow truck drivers..
  • Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with customers, co-workers, supervisors and or the public.
  • Receive, prioritize, and dispatch calls in DTS system and over the radio.
  • Provide top tier customer service to law enforcement agencies, the public, and our customers.
  • Roll up your sleeves and get things done!
  • Maintain professional demeanor in office and while on the phone with customers.
  • Be able to use Microsoft Word, Excel as well as various other computer programs.

Were looking for dispatchers with the following qualifications:

  • High school diploma or general education degree (GED)
  • Proven experience as a dispatcher in a relevant field
  • Tech-savvy with knowledge of computer aided dispatch software
  • Fast typing with experience in data entry
  • Knowledge of procedures and guideline for emergency situations
  • Proficient in English and Spanish (oral and written) is a plus
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking

What’s in it for you?

  • A friendly work environments that encourages respect
  • An opportunity to work closely with proven executive team, law enforcement agencies and management companies.
  • An environment that embraces a “work hard-play hard” culture and has fun
  • Team members love what they do and are willing to go the extra mile to help our customers and staff.
  • Competitive compensation
  • Flexible schedules
  • Stations stocked with unlimited snacks and drinks
  • Experience a plus, more experience equals higher pay

Join our team in making major and much-needed changes in the way the tow truck industry is driven as we are well respected in the industry!’

Work Location:

  • One location

Work Remotely

  • No

Job Types: Full-time, Part-time

Pay: $17.00 – $18.00 per hour


  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Work Location: One location

About the Company

Company: To’ and Mo’ Towing

Company Location:  Santa Ana, CA

Estimated Salary: