Overview
Receptionist / Front Office Jobs in Bowie, MD at Dental Land Pediatrics
Full Job Description
We are seeking an energetic, engaging, and detail-oriented Dental Receptionist. The ideal candidate will be dependable, possess excellent communication skills, and have a genuine passion for working with children. As the first point of contact for our patients and their families, you will play a crucial role in creating a welcoming and positive experience from the moment they enter our office. We are in search of someone who’s friendliness and a willingness to assist shine through, making our patients and families feel valued and respected. If you are passionate about making a positive impact on children’s oral health and possess the skills and qualities we are looking for, we encourage you to apply for this exciting opportunity to join our team!
Responsibilities:
1. Front Desk Management:
Greet patients and their families with a warm and friendly demeanor.
Answer phone calls, return phone calls, schedule appointments, and manage appointment reminders.
Professionally communicate via digital means such as email and text messaging to patient’s, potential patient’s, dental offices and vendors.
Maintain a tidy and organized reception area and waiting room as well as maintain the cleanliness and appearance of the patient restroom.
Check patients in and out, ensuring all necessary paperwork is completed accurately.
Collect co-pays, co-insurance, deductibles, and balances.
Other duties as assigned.
2. Patient Coordination:
Protect patient privacy.
Assist parents with completing new patient forms and insurance paperwork.
Verify insurance coverage prior to patient appointment.
Coordinate referrals to specialists and follow up on patient inquiries.
3.Child-Centric Care:
Interact with children in a friendly and compassionate manner, helping to ease any anxiety or fear they may have about visiting the dentist.
Create a playful and welcoming environment in the waiting area to ensure children feel comfortable and at ease.
Assist in guiding children to treatment rooms and providing any necessary support to the dental team during procedures.
4.Administrative Support:
Maintain electronic and paper patient records accurately and securely adhering to all HIPAA policies and laws.
Assist with managing inventory and ordering office supplies as needed.
Collaborate with the dental team to ensure smooth workflow and efficient patient care.
Adhere to all Infection Control protocols, procedures, and standards.
Office marketing and social media marketing including social media posts.
Support clinical staff as necessary.
Requirements:
High school diploma or equivalent; additional education or certification in dental office administration is a plus.
Previous experience in a dental or medical office setting preferred.
Professional work appearance at all times.
Exceptional interpersonal skills and the ability to communicate effectively with both children and adults.
Strong organizational skills with a keen attention to detail.
Warm, clear, and professional voice, with a welcoming tone that puts patients at ease.
Proficiency in computer skills, including experience with dental practice management software (preferably Dentrix).
Ability to work in a fast-paced environment while maintaining professionalism and a positive attitude.
Excellent problem-solving skills and logical reasoning.
Ability to work with interruptions while multitasking and prioritizing …
Title: Receptionist / Front Office
Company: Dental Land Pediatrics
Location: Bowie, MD
Category:
