Overview
Receptionist, Full Time Jobs in Carmichael, CA at Riverpointe Post Acute
Full Job Description
Riverpointe Post Acuteis a 4 star CMS rating skilled nursing facility with112 beds located in Carmichael, CA.We strive to be the premier provider of skilled nursing and rehabilitation services in the greater Sacramento area. We are seeking a friendly and professional receptionist to join our team! As areceptionist, you will be the first point of contact for our patients and visitors, providing excellent customer service and ensuring their experience is positive and seamless. If you are a people-oriented individual with excellent communication skills, attention to detail, and a passion for providing exceptional care, we would love to hear from you.
Location: 6041 Fair Oaks Blvd. Carmichael, CA 95608
Shift Structure: 8 hours per day, rotation 4×2
Schedule: Full Time, AM shift (8:30am-5:00pm)
Pay Range: $17-20/hr
Department: Nursing
Specific responsibilities, not limited to:
Promptly answer all incoming calls proper telephone etiquette (professional, creditable, pleasant and sincere).
Received and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
Operate paging/ telephone system as required.
Answer telephone, determine nature of call and direct caller to appropriate individual or department.
Received requested from within the facility and locate personnel through paging system.
Received inquiries and release information in accordance with established policies and procedures.
Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
Maintain a current listing of critical residents and/or residents who may not received phone calls due to their condition (May refer such calls to Nurse Supervisor/Charge Nurse).
Greet visitors, Direct to appropriate office and/or residents’ room.
Give directions/information to visitors, guests, residents, sales representatives, etc.
Offer beverages to visitors waiting for administrative personnel, as appropriate.
Monitor presence and location of sale representatives in the facility.
Ensure guest/visitors abide by existing rules and refuse admission to persons as directed.
Report suspicious persons/information to supervisor immediately.
Assist with administrative duties as directed (including typing, filing, accounts, etc).
Assist department directors in administrative matters (i.e., typing reports, correspondence, etc.)
Fields accurate and complete phone messages, provides callers with necessary and appropriate information, and ensures delivery of messages.
Distributes and accepts job applications.
Receives supplies and shipments- Alert appointment department for Pick-up.
Maintains the resident/visitor check in/out system, and retains daily list for six months
Receive, sort and distribute mail as directed.
Operate copier, office machines, etc., as directed.
Operate computer as directed.
Posts daily census.
Assists in the preparation of mailing monthly statements for residents, stuffing envelopes, labeling, etc.
Monitors residents going outside (leaving through the front sliding doors), and reports to charge nurses when appropriate.
Audits new residents’ charts for accuracy.
Audits Medication and Treatment records weekly for completion, nurses’ signature, etc.
Audits Intake and Output records weekly for completion.
Files thin records in the in-house ove…
Title: Receptionist, Full Time
Company: Riverpointe Post Acute
Location: Carmichael, CA
Category:
