Overview
Receptionist, Healthcare Jobs in Medway, Massachusetts, USA at NHS
Lincolnshire Community Health Service NHS Trust
Would you like to work for an organisation who puts patients first? At The Gainsborough Urgent Treatment Centre with Lincolnshire Community Health Services, this is more than just words; putting patients first is at the heart of everything we do. Join our team!
We are seeking an enthusiastic, reliable, and flexible receptionist to work within the Gainsborough Urgent Treatment Centre.
Please note this position will not commence before June 2025.
Main
Duties
of the Job
Your main role will be to provide effective and efficient receptionist services, communicating with patients and clients in a positive and friendly manner, addressing any queries, and adhering to confidentiality and data protection policies at all times. You will operate a confidential and effective appointments booking system and receive, register, and direct patients to the appropriate area for consultation.
About Us
Lincolnshire Community Health Services NHS Trust is in the top 25 percent of all community trusts for overall staff engagement in the 2021 NHS National Staff Survey.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity and to being a fair and inclusive workplace. We particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognizes the increasing demand for flexibility in working practices to accommodate personal goals and commitments. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff balance their personal and work commitments. Arrangements can be made to balance individual needs with those of the service and the impact on other team members.
We support a learning culture that allows the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more:
Learning and Development.
Job Responsibilities
Please see the attached job description and person specification for more information about this position.
Person Specification Qualifications
NVQ Level 2 in business and administration or equivalent experience
Maths and English GCSE/O’Level grade C or above
Working towards European Computer Driving Licence or equivalent
Previous Experience
Experience of working in a busy administrative environment such as General Practice
Previous experience of working in a customer-focused environment
Experience of working towards targets/deadlines under pressure
Awareness of confidentiality
Previous experience of working in the NHS
Skills
Excellent communication skills, being approachable and polite
Ability to maintain good working relationships with all team members
Good organisational skills, using initiative, with a high degree of accuracy
Ability to seek appropriate advice from colleagues
Knowledge and proficiency in relevant software packages including Excel, Word, Outlook, ESR, Publisher, Medway, PowerPoint, Systm One
Problem-solving ability to respond to issues and identify solutions
Knowledge of Data Protection legislation and ability to use discretion where necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.
Employer Name
Lincolnshire Community Health Service NHS Trust
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Title: Receptionist, Healthcare
Company: NHS
Location: Medway, Massachusetts, USA
Category: Healthcare (Healthcare Administration), Administrative/Clerical (Healthcare Administration)
