Overview
Receptionist (Part-time) Jobs in Naperville, IL at SLHeeley Tax Preparation Services
Full Job Description
Job Summary
SLHeeley Tax provides individuals and businesses with a variety of accounting services. We are looking for a receptionist.
The ideal candidate will possess a strong work ethic, ability to accomplish tasks independently, when necessary, strong communication skills and the ability to work well with our team.
To be considered for this position, youMUSTinclude your resumeANDa well-written cover letter explaining why you are a good fit for this position.
Job Description
The receptionist is the first point of contact for SLHeeley Tax and provides administrative support across the organization. The receptionist will handle the flow of people through the business, ensure all reception duties are completed accurately and delivered with high quality and in a timely manner.
Responsibilities
· Serve clients by greeting, welcoming, directing, and announcing them appropriately
· Answer, screen, and forward any incoming phone calls while providing basic information when needed.
· Take detailed messages and deliver them to appropriate team member
· Receive and sort daily mail and deliveries
· Send/track certified mailings
· Maintain security by following procedures and controlling access (monitor who enters, keeping credit card processing information secure)
· Update appointment calendars, schedule appointments, pull files for appointments
· Perform other clerical duties, such as filing, photocopying, scanning, collating, and faxing
· Create folders for new clients
· Ensure waiting area is tidy
· Keep front desk tidy and presentable with necessary materials (pens, intake forms, paper, etc.)
· Contact clients for payments/signatures as needed
· Process credit card payments
· Complete daily check deposits
· Check, sort, and forward emails
· Monitor and request office supplies
· Keep updated records and files
· Follow communication procedures, guidelines, and policies
· Provide assistance and support to staff and visitors
· E-file tax returns and track status in system
· Update clients of tax return status via e-mail and phone
· Complete other assigned duties as needed
· Contribute to team and projects as needed
Requirements
· Proficiency with Microsoft Office Suite
· Professional appearance
· Solid written and verbal communication skills
· Ability to be resourceful and proactive in dealing with issues
· Ability to organize, multitask, prioritize, and work under pressure
· Ability to problem solve
· Familiarity with office machines
· Proficient in English
· Problem-solving skills
· Customer service orientation
· Strong phone contact handling skills and active listening skills
· Strong interpersonal and communication skills
· Excellent analysis skills
· High School Degree
Hours:
May – December: (22-34 hours/week) – specific hours to be determined with candidate
Monday through Thursday – daytime hours between 8:30am and 4:30pm
Friday – hours between 8:30am and 2:30pm
January – April: (22-40 hours/week) – exact hours to be determined with candidate
Monday – Thursday: Possible available hours will be between 8:30am and 8:30pm
Friday – Saturday: Possible available hours will be between 8:30am and 5:30pm
Benefits:Retirement match, paid time off, and annual bonus
Job Type: Full-time
Pay: $16.00 – $19.00 per hour
Expected hours: 22 – 34 per week
Benefits:
Paid time off
Retirement plan
S…
Title: Receptionist (Part-time)
Company: SLHeeley Tax Preparation Services
Location: Naperville, IL
Category:
