Overview
Receptionist/Scheduling Clerk Jobs in Paterson, NJ at St. Joseph’s Health
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
– Greet guests with a warm and welcoming demeanor
– Check-in and check-out guests efficiently and accurately
– Answer phone calls and respond to inquiries in a timely manner
– Provide information about hotel amenities, services, and local attractions
– Assist guests with reservations, changes, and cancellations
– Handle guest complaints or concerns with professionalism and empathy
– Maintain a clean and organized front desk area
– Collaborate with other hotel departments to ensure guest satisfaction
– Perform night audit duties as required
Qualifications:
– Previous experience in hotel management or front desk operations is preferred
– Excellent communication skills, both verbal and written
– Strong customer service skills with the ability to handle difficult situations diplomatically
– Proficient in using phone systems and other office equipment
– Knowledge of hospitality industry practices and procedures
– Bilingual skills (English/Spanish) are a plus
– Ability to multitask and prioritize tasks effectively
– Attention to detail and accuracy in handling guest information
– Flexibility to work various shifts, including evenings, weekends, and holidays
Join our team as a Front Desk Agent and enjoy the following benefits:
– Competitive pay based on experience
– Opportunities for career advancement within the hospitality industry
– Training and development programs to enhance your skills
– Employee discounts on hotel stays and services
If you are passionate about providing exceptional guest service and thrive in a dynamic environment, apply now!
Job Types: Full-time, Part-time
Pay: $9.00 – $11.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Employee discount
Flexible schedule
Schedule:
Day shift
Evening shift
Holidays
Morning shift
Work setting:
In-person
Work Location: In person
Title: Receptionist/Scheduling Clerk
Company: St. Joseph’s Health
Location: Paterson, NJ
