Overview
Records Clerk/Cashier Jobs in Beatrice, NE at State of Nebraska
Description
Competitive Pay + Benefits
POSITION SUMMARY:
The Service Scheduling Coordinator will work to ensure our customer’s solar equipment is working properly by scheduling service appointments in a timely manner. They will also work with the other members of the Service Team to ensure the schedule is always up to date with availability and we are assisting with special requests for our colleagues and customers.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Manage & track project deliverables and timelines as well as communicate with customers to keep them fully informed
Works with leaders and the Service Team through calls, email and meetings to ensure calendars are up to date
Monitor and action the backlog for their assigned region on a daily basis
Assist with escalated customers in working with other departments to find resolution to concerns
Resolve customer complaints or concerns by addressing concerns and working with other teams to find resolution
Coordinate with many departments daily
Perform other duties as assigned
QUALIFICATION REQUIREMENTS:
Education & Certifications:
High School Graduate or GED
Experience:
Previous solar experience preferred but not required
2+ years of administrative or customer support experience preferably from relatable industry
Knowledge, Skills & Abilities:
Must be proficient at multitasking and problem solving
Excellent organizational skills required
Excellent telephone skills required
Proficiency in Outlook and One Note required; Preferred ability in PowerBI
Excellent written and verbal communication skills required
Excellent customer service skills required
Discretion and confidentiality
PHYSICAL DEMANDS AND ABILITIES
Regularly spend long hours sitting and using office equipment and computers
Regularly move from sitting to standing positions effortlessly
Regularly spend long hours in intense concentration reviewing and entering information into a computer
Regularly use hands and fingers to handle, control or feel objects
Regularly see details of objects that are less than a few feet away
Regularly speak clearly so listeners can understand
Regularly understand the speech of another person
Frequently work on projects that require deadlines
Frequently bend to file and maintain files
Occasionally lift 5-10 pounds
INDSJ1
Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
Title: Records Clerk/Cashier
Company: State of Nebraska
Location: Beatrice, NE
