Overview
Regional Administrative & Office Manager Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Esker Asia
Title: Regional Administrative & Office Manager
Company: Esker Asia
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Esker is a worldwide leader in AI-driven process automation software, helping financial and customer service departments digitally transform their source-to-pay (S2P) and order-to-cash (O2C) cycle. Companies use our cloud-based solutions to drive greater efficiency, accuracy, visibility and cost savings throughout their S2P and O2C processes.
POSITION : Regional Administrative & Office Manager
Role Overview:
We are looking for a Regional Administrative & Office Manager to oversee our operational office infrastructure across Asia. You will standardize processes, manage high-value lease agreements, and ensure all satellite offices are maintained to high standards. This role requires managing diverse vendors and cultural nuances across multiple markets. The Admin & Office Manager will lead the administrative and operational functions for our Asia operations, with a dual focus on Strategic Property Management. This role is responsible for the full lifecycle of office leases, the standardization of hub operations, and the coordination of IT infrastructure to ensure a world-class regional workspace.
Job Scope / Responsibilities:
- Office Lease Management
- Lease Lifecycle Management: Manage the end-to-end process for all Asia offices leases, including site sourcing, negotiation of commercial terms, renewals, and surrender of premises.
- Landlord & Stakeholder Relations: Act as the primary liaison with building management and landlords to resolve tenancy issues and ensure favourable service level agreements (SLAs).
- Fit-out & Renovation: Lead office expansion or renovation projects for the offices, managing contractors and timelines to minimize business disruption.
- IT & Network Infrastructure Coordination
- Technical Liaison: Collaborate with Corporate IT to ensure operational offices have robust network infrastructure, server room security, and stable Wi-Fi.
- AV & Smart Office Setup: Manage the maintenance of high-spec meeting room technology and video conferencing systems essential for a regional hub.
- IT Asset Registry: Track the deployment and recovery of IT hardware (laptops, peripherals) for all Asia-based staff.
- Operational Office & Back-Office Administration
- Facility & Governance: Ensure 100% compliance with local statutory requirements, including fire safety, business licensing, and health & safety regulations.
- Budget Integrity: Consolidate and monitor the administrative budget, focusing on cost-saving through regional procurement and utility management.
- Travel & Accommodation Support: Oversee executive logistics, meeting location coordination, regional travel and accommodation management where applicable.
- Pantry & Workplace Amenities
- Provisioning & FIFO: Standardize pantry SOPs, including inventory tracking and replenishment, strict hygiene protocols to maintain a premium employee experience.
- Vendor Strategy: Consolidate vendor contracts for cleaning, catering, and consumables to leverage volume discounts.
Requirements & Skills:
- Experience: 3-5 years in Admin/Operations Management with a proven track record in commercial lease negotiations and office fit outs.
- Industry Knowledge: Strong familiarity with the local property market and local government licensing processes of the offices.
- Technical Literacy: Basic understanding of IT infrastructure (Cabling, UPS, ISP coordination).
- Languages: Native/Professional fluency in English. French or any other additional language will be an added advantage.
