Overview
Relief Receptionist Neighbourhood Group Jobs in Saint-Joseph-de-Beauce, Canada at TNGCS
Position: Relief Receptionist at The Neighbourhood Group
Join The Neighbourhood Group (TNG) as a Relief Receptionist, welcoming community members and providing essential information in a client-centered environment.
Your role is crucial in supporting individuals navigating health and homelessness services.
As a Relief Receptionist, you will be part of the Urban Health and Homelessness Services team, utilizing your communication skills to manage a multi-line phone system and direct calls effectively. This position requires strong organizational abilities and a commitment to confidentiality when handling sensitive information. You’ll work collaboratively with administrative team members while facilitating mail and package logistics.
Key Responsibilities:
• Manage multi-line phone and VOIP communication systems
• Ensure confidentiality of client and staff information
• Redirect callers to appropriate services, including crises
• Refer clients to relevant program staff for support
• Facilitate mail delivery and storage processes
Requirements:
• Minimum two years of relevant work experience
• Post-secondary diploma in administration or related field preferred
• Understanding of mental health and homelessness issues
• Solid verbal communication and listening skills
• Competence in computer software and database use
Utilize your customer service experience to foster positive interactions at TNG, serving the community with warmth and compassion.
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Title: Relief Receptionist Neighbourhood Group
Company: TNGCS
Location: Saint-Joseph-de-Beauce, Canada
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