Overview
REMOTE – Administrative Assistant Jobs in Guadalajara, Jalisco, Mexico at Gordian Staffing Careers
Title: REMOTE – Administrative Assistant
Company: Gordian Staffing Careers
Location: Guadalajara, Jalisco, Mexico
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Gordian Staffing, A New Way of HR
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
About Our Client
A well-established company specializing in community and property management services. They work with residential communities such as homeowner associations, condominiums, and planned developments, providing operational support, financial management, and administrative services.
This position is remote and open to all over the country, but you'll be required to visit our offices in CDMX or GDL on the first day (expenses are covered by you)
**Available only for applicants living in Mexico**
As an Admin Assistant, you will be responsible for: Help with administrative coordination, homeowner communication, and back-office support.
Essential Duties And Responsibilities
- Handle incoming phone calls (high volume) and manage emails/messages.
- Create and track work orders, including coordinating with vendors.
- Communicate with homeowners, vendors, and internal team members
- Help customers understand processes such as violations, appeals, and general requests.
- Create and manage tasks in the system.
- Support general administrative and back-office tasks.
- Set up customer accounts for online payments.
Work Schedule
Monday – Thursday
- Standard time: 07:30 am – 04:00 pm MX time
- Daylight saving: 06:30 am – 03:00 pm MX time
Friday
- Standard time: 07:30 am – 02:00 pm MX time
- Daylight saving: 06:30 am – 01:00 pm MX time
Benefits
- Computer equipment.
- Christmas bonus of 30 days (Aguinaldo).
- 12 vacation days after the first year.
- IMSS.
- Major medical insurance since day 1.
After The 3-month Probation Contract, We Add The Following
- Minor medical insurance (Clinic may vary according to your city).
- Food vouchers (10% of the gross salary).
- Restaurant tickets ($2,069 pesos).
- Saving fund (8% of the gross salary).
- Life Insurance.
Minimum Requirements
*Only resumes/CVs in English will be reviewed*
- Min. 50 Mbps Internet Speed
- 1–2 years of experience in an administrative or similar role (HOA or property management experience is a plus).
- Strong written communication skills.
- Proficiency with office software and CRM.
Competencies
Organized Ability to prioritize Customer Oriented Proactive Active Listener Attention to Detail Communication Skills Reliable Written communication Skills
