Overview
Remote Capture Clerk Jobs in Jackson, Mississippi, USA at Trustmark National Bank
Description
Remote Capture Clerk
Location
US-MS-Jackson
Details
Job :
Category:
Operations
Type:
Regular Full-Time
Job Grade: 4
FLSA Status:
Non-Exempt
Working Hours:
40 hours weekly | Monday – Friday 9am-until (Flexible Availability)
Job Location:
Item Capture – 10049
Overview
The purpose of this job is to balance incoming remote capture POD runs from the branches and other locations using the remote capture system. This position reports 100% in the office at our Downtown Corporate Office in Jackson, MS.
Responsibilities
Keying and balancing POD runs on the remote capture system.
Perfect data to completion of image runs for posting purposes.
Keeping notes on POD run problems for branch phone calls.
Making phone calls to branches for rescanning of items.
Monitor incoming work, so workflow is maintained throughout the day.
Perform additional duties as assigned.
Qualifications
High School education
1 year of customer service experience
Knowledge of balancing process
General knowledge of debits and credits
General knowledge of Micr fields
General knowledge of teller documents and the proof function
Good communication skills (via phone and in person)
Good 10 key skills (testing required) (5000 Key Strokes with less than 20% error rate)
Ability to perform independently in a production environment, with little direct supervision
Ability to perform word processing and basic spreadsheet functions
1 year teller, remote capture, or proof experience preferred
Physical Requirements/Working Conditions: Must be able to sit or stand for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Must be able to lift at least 20 pounds to process boxed or bagged coins.
Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
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Title: Remote Capture Clerk
Company: Trustmark National Bank
Location: Jackson, Mississippi, USA
Category: Customer Service/HelpDesk (Admin Assistant), Administrative/Clerical (Admin Assistant)
