Overview
Remote Patient Services Coordinator Jobs in Metro Manila at AOL Outsourcing
Title: Remote Patient Services Coordinator
Company: AOL Outsourcing
Location: Metro Manila
Position Summary
Were looking for a detail-oriented Virtual Medical Assistant to support a multispecialty clinic. This role focuses on preparing patient charts, verifying insurance and documentation, communicating financial responsibilities, and ensuring smooth daily operations.
Key Responsibilities
- Verify insurance coverage and identify issues using portals or direct calls
- Prepare and update patient charts, demographics, and referrals
- Confirm authorizations, documentation, and PCP information
- Inform patients of costs, coverage gaps, or self-pay options
- Coordinate referrals, including obtaining missing documents
- Handle appointment confirmations, follow-ups, and schedule changes
- Communicate delays, requirements, and financial responsibilities clearly
Qualifications
- Experience in medical office or insurance verification preferred
- Strong knowledge of U.S. insurance processes and benefits
- Excellent communication, organization, and multitasking skills
- High attention to detail and patient confidentiality
Ideal Candidate
Proactive, organized, and patient-focused, with the ability to balance efficiency and empathy in a fast-paced environment.
