Overview
Remote Receptionist Jobs in Mexico at Virtustant
Title: Remote Receptionist
Company: Virtustant
Location: Mexico
Job Title:
Receptionist
Job Description:
We are seeking a Receptionist to serve as the first point of contact for the firm, ensuring that every client interaction aligns with our client’s brand and professionalism. The ideal candidate will be customer-focused, highly organized, and proficient in handling administrative and communication tasks.
About the company:
Our client is a law firm dedicated to providing outstanding legal support while ensuring a welcoming and professional environment for clients. Their mission is to change the way people experience family law by fostering a supportive and efficient legal process.
Work Schedule:
Full-time (M-F 8:30 AM – 5:30 PM PST)
Responsibilities of the role:
✅ Provide the first impression for the firm in alignment with its brand and values
✅ Answer multi-line phones with professionalism, friendliness, and efficiency
✅ Manage and maintain a welcoming office environment for clients and staff
✅ Handle daily digital filing of mail and legal documents
✅ Set appointments in Clio and update contact information in the firm’s database
✅ Communicate effectively with attorneys, courts, clients, and other stakeholders via phone, email, and written correspondence
✅ Support the firm’s administrative team with additional tasks and projects as needed
✅ Protect partners and administrators’ time by filtering unsolicited calls and visits
✅ Manage, sort and save documents efficiently
Required Experience and Qualifications:
Strong customer service and phone etiquette skills
Prior experience in an administrative or receptionist role
Ability to multitask in a fast-paced legal environment
Highly organized with strong attention to detail
Proficiency in Microsoft Office 365 and email communication
Language requirement:
Minimum C2 level English proficiency
Preferred Skills:
➕ Experience with Clio, Rainmaker, or Connect UC is a plus (training will be provided)
➕ Familiarity with law firm administrative tasks is advantageous
Salary and Benefits:
Salary paid in USD or local currency, based on candidate preference
️ Equipment expenses will be reimbursed by the client
Additional Details:
Technical Requirements (Must be met before applying)
Computer: 2022 or newer
Processor: 1.6 GHz or faster
️ Memory: 16GB RAM with at least 4 GB available storage
Resolution: 1280 x 768 screen resolution
Operating System: Windows 11, Windows 10, or Windows Server (2016-2022)
Connectivity: Direct wired connection to modem required for phone setup
Equipment to Purchase (Provided After Hiring)
Headset for clear phone communication
Reception phone (latest models to be provided by the firm)
Company Policies
The employee will receive a company email and be required to use Outlook and Teams for communication
The Technology Department will verify equipment compatibility before onboarding
