Overview
Reservation and Operations Officer (GIT) Jobs in Bali, Indonesia at Happy Trails! Asia
Title: Reservation and Operations Officer (GIT)
Company: Happy Trails! Asia
Location: Bali, Indonesia
Happy Trails! Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo.
We are looking for a dynamic and resourceful RESERVATION & OPERATION OFFICER (GIT) to join our growing and expanding company.
Profile
- Minimum of 1 year of experience in Inbound Tour Operator or related fields. Fresh graduates are welcome to apply.
- Good command of English both written and spoken.
- Knowledge of operational principles.
- Familiarity with domestic travel destinations.
- Knowledge of Microsoft Office Programs (Outlook, Word, Excel).
- Self-motivated and result-driven, able to work alone or as part of a team.
- Good communication and customer service skills.
- Attention to detail, time-management skills, with the ability to prioritize tasks.
- Based in Bali
What you’ll be doing:
As a Reservation & Operation Officer (GIT), you will be responsible for managing all group tour bookings efficiently, communicating with tour operators, customers, and suppliers, handle all requests, questions, and provide tourism-related services, including but not limited to:
- Manage and make reservations for accommodation, suppliers, and all related services.
- Monitor all in-house guests to ensure smooth operations.
- Provide outstanding customer service to ensure customer satisfaction.
- Maintain good relations and effective communications with tour operators, customers, and suppliers.
Benefits:
At Happy Trails! Asia, we embrace a ‘people first’ philosophy, fostering an exceptional company culture.
You will enjoy:
- A vibrant, engaging, and genuinely friendly multicultural team that is cooperative, supportive.
- An inspiring work atmosphere that encourages collaboration and personal growth.
- Opportunities to connect with diverse colleagues in a positive and dynamic environment.
- Development opportunities with coaching/mentoring, online courses, product training, joining project teams and so much more.
- 12 days annual leave increasing to 19 days.
- Competitive company salary & benefits package.
- BPJS Kesehatan, BPJS Ketenagakerjaan.
- Company events/outings.
- All taxes are covered.
- And more.
Recruitment Process:
- Screening CV
- Recruiter Interview
- User Interview
- Final Interview
- Background Checking
- Offering Letter
- Onboarding
Office hour: Monday – Friday, 09.00 – 18.00 WITA (GMT +8)
Location: Jl. Bypass Ngurah Rai No.195, Sanur, Denpasar Selatan, Kota Denpasar, Bali 80228.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
