Overview
Residence Front Office Receptionist Jobs in Istanbul, Türkiye at Address Hotels + Resorts
Title: Residence Front Office Receptionist
Company: Address Hotels + Resorts
Location: Istanbul, Türkiye
ABOUT THE COMPANY
Emaar Hospitality Group, a premier global provider of enriching, personal and memorable lifestyle experiences. As an innovative, agile and influential leader in hospitality, Emaar Hospitality Group is a wholly-owned subsidiary of Emaar Properties PJSC, the developer of elegantly designed and exceptionally built property, malls and hospitality projects across the world.
Address Hotels + Resorts is the first brand launched by Emaar Hospitality Group with properties situated in some of the most sought-after locations. Address brings a fresh identity to the global hospitality and service sector by setting new benchmarks with its gracious hospitality and exceptional service.
Recognized for its fusion of contemporary style with a touch of classic elegance, Address Hotels + Resorts enriches the lives of its guests with intuitive experiences. Staying true to its tagline ‘Where Life Happens’, Address offers its guests opportunities to celebrate life and its most cherished moments. It’s the ultimate Address.
QUALIFICATIONS
Degree from a recognised institute
Min. 2 years experience of managing a Front Office (Concierge)
Good communication skills & Proficiency in Turkish and English. (Arabic is a plus)
Strong inter-personal skills
Ability to cope with stress
JOB DESCRIPTION
Ensure effective and efficient handling of all Front Office activities of the assigned Front Office by communicating with Residents and visitors and creates a smooth, efficient pleasant and lively environment at the Front Office.
Welcomes all Residence owners and guests and ensures that they register their details before they are put in contact with the Resident required, in line with the agreed standards of service.
Ensures all administrative activities of the Front Office are handled, answer calls in an effective and efficient manner.
Takes all requests from Residents and forwards to Supervisor.
Maintains a pleasant and tidy reception area, e.g., arranging newspapers and magazines in order to present an excellent image of the organisation.
Informs Residents, for all the visitors and deliveries as per the agreed service standards.
