Overview
Sales/Admin Coordinator/Jewelery Jobs in Abu Dhabi – UAE/Dubai at Pyramedia Group
Position: Sales/Admin Coordinator (Jewelery)
Job Title:
Sales/Admin Coordinator (Jewelry)
Department: Sales and Administration
Reports to:
Sales Manager
Job Summary:
The Sales/Admin Coordinator (Jewelry) is responsible for managing the jewelry website, overseeing
stock management
, handling client relations, and coordinating various channels involved in the sales process. This role serves as a single point of contact for interactions with stakeholders such as DHL Express, the banking institute, and logistics and delivery partners. The Sales/Admin Coordinator plays a vital role in ensuring smooth operations and providing excellent customer service in the jewelry sales department.
Responsibilities:
Manage the jewelry website, including updating product information, images, and inventory availability using the Website CMS (Content Management System). Monitor and maintain accurate stock levels, ensuring inventory is correctly recorded, tracked, and replenished as necessary. Coordinate with suppliers to ensure timely delivery of jewelry items and handle any issues related to stock availability. Serve as the primary point of contact for client inquiries, orders, and requests, providing exceptional customer service and resolving any issues or concerns.
Collaborate with the sales team to process orders, generate invoices, and facilitate payment transactions using the banking eCommerce payment processing platform. Coordinate with logistics and delivery partners, such as DHL Express, to ensure timely and secure shipment of jewelry orders to customers. Assist in the preparation and maintenance of sales reports, analyzing data to identify trends, opportunities, and areas for improvement.
Conduct market research to stay updated on industry trends, competitor activities, and customer preferences. Support the sales team in preparing sales presentations, promotional materials, and marketing campaigns. Collaborate with internal teams, including marketing and finance, to ensure seamless coordination and alignment of sales and administrative activities. Maintain accurate and
up-to-date
records of client interactions, orders, and other relevant information using CRM (
Customer Relationship
Management) software.
Provide administrative support, such as scheduling appointments, managing correspondence, and organizing meetings and events. Continuously enhance knowledge of jewelry products, industry standards, and emerging trends to provide informed assistance to clients.
Qualifications:
High school diploma or equivalent; additional
education
in business administration or a related field is a plus. Proven experience in sales coordination, administrative support, or customer service roles. Familiarity with website CMS platforms, banking eCommerce payment processing systems, and CRM software. Strong organizational and
multitasking
skills, with the ability to prioritize and meet deadlines. Excellent
communication
and interpersonal skills, with the ability to build rapport and maintain professional relationships with clients and stakeholders.
Detail-oriented and accurate in data entry, order processing, and documentation. Proficient in using computer systems and software, including Microsoft Office Suite.
Ability to
adapt to changing priorities and work effectively in a
fast-paced…
Title: Sales/Admin Coordinator/Jewelery
Company: Pyramedia Group
Location: Abu Dhabi – UAE/Dubai
Category: Sales, Administrative/Clerical
