Overview
Sales Administrator Jobs in Edmonton, Alberta, Canada at Natural Factors
We are recognized by our customers and employees as the leaders in safety and environmental responsibility while providing the highest level of service in the industry. Backed by being one of Canadas Best Managed Companies 7 years running and holding the Trucking HR Canada Top Fleet Employer distinction for 8 years in row. At Caron, our employees understand that we all play a part of driving our business forward.
We are currently seeking a Sales Administrator on a temporary, twelve (12) month basis with the possibility of an extension. This position is based out of our Head Office in Sherwood Park and reports directly to the Sales Manager. The role is responsible for supporting and assisting the Sales Department including customer rate management, internal customer relationship management, and administrative duties.
Additionally, the role assists the Accounting & Operations’ departments with the application of customer charges and the investigation of invoicing discrepancies & payment issues.
The Role
Customer Pricing Execution:
Maintain internal pricing structure.
Assist with the application of customer charges to customer orders, including interface with Billing and Proof of Delivery (POD) representatives.
Update, Review & Share Customer Pricing reference material; work with Sales Administrative Supervisor to develop new material as needed.
Administer pricing information in Transportation Management Software (Axon), including Customer Rates, Accessorial Prices, Fuel Surcharges, etc.
Review and implement rate increases according to contract terms.
Interface with team members on new rates where required.
Coordinate the administration of special projects.
Internal Relationship Management Responsibilities
Interface regularly with Billing & Operations Department
Coach and train Proof of Delivery representatives on customer charges & pricing agreements.
Organize regular interface meetings with Operations & Accounting departments.
Participate in Accounts Receivable reviews, assist with investigating invoice disputes, provide feedback to Sales Department on reoccurring payment issues.
Administrative Responsibilities
Maintain Stats and Tracking processes.
Provide backup coverage to other Sales Administrators as needed.
Coordinate and respond to customer service inquiries.
Prepare, submit, and track Rate Quotes.
Other Responsibilities
Participate in all safety related, compliance, and regulatory programs and education
Perform all other duties as assigned by supervisor/management
Our Ideal Candidate
2 – 5 years related experience preferred; equivalencies will be considered
Diploma or certificate in Administration or a related field
Polite and professional attitude
Pay, Benefits, And Perks
Base pay, including paid training
3 weeks paid vacation
Employer paid benefits upon hire
Company Matching RRSP Program upon hire
Referral Program Bonus
We thank all applicants for their interest in joining Caron Transportation Systems, however only those being considered for an interview will be contacted.
Caron Transportation Systems is committed to employment equity. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities, and former and current military members.
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Title: Sales Administrator
Company: Natural Factors
Location: Edmonton, Alberta, Canada
Category: Business (Business Administration), Administrative/Clerical (Business Administration)
