Overview
Sales Administrator Jobs in Phoenix, Arizona, USA at Bluum Inc
The Sales Administrator provides direct client assistance in the following areas of sales support: equipment and integration order management (including entry/status/invoicing/returns), project coordination (including coordination of logistical but not technical aspects), problem resolution, and administrative support. This position is assigned to support specific Sales Representatives.
Responsibilities
Completing order entry, updating orders as needed, working with the warehouse to stage and ship orders, provide tracking as needed, and invoicing orders
Communicating pricing adjustments, product availability and status of back ordered items with the appropriate parties (in collaboration with the purchasing department)
Processing returns and corrections to orders or invoices
Monitoring and closing out open orders and returns
Processing internal documentation for integration proposals upon acceptance and maintaining documentation throughout project changes and completion.
Serving as the point of contact to the customer for integration project logistics, including: verifying the site/shipping information, setting/confirming client expectations, obtaining approval for any direct shipments and coordinating project installation dates, including rush product changes
Coordinating product availability in conjunction with scheduled installation dates, including rush product changes
Creating and maintaining client files; ensuring the correct documentation is accessible and properly organized/named
Sharing responsibility for regular report and contract maintenance with other Sales Support staff
Gathering information for assigned Sales Reps and preparing documentation for clients as requested; may include quotes, new account applications, tax exempt documentation, contracts, and product or project information
Providing support for assigned Sales Reps, including fielding miscellaneous questions and serving as a point of contact for customers when Reps are unavailable
Other duties as assigned
Education & Skill Requirements
Bachelor’s degree or one to three years of customer service experience.
Experience with Microsoft Office (Word, Excel, Outlook and PowerPoint)
Pay Range:$20-22/hour
Medical (offer three various plans with Aetna) – employee and employer contributions
Dental – employee and employer contributions
Vision – employee and employer contributions
Health Savings Account with a company contribution if participating in an HDHP plan
Flexible Spending Account
Employer paid Life and ADD Insurance
Supplemental Life and ADD available for purchase
401(k) plan with Employer Match
160 hours of Paid Time Off
Training
It will be necessary to participate in upgrading courses from time to time to keep abreast of changing policy, technology, and growth.
Bluum is an equal opportunity employer. We are committed to providing inclusive, accessible and barrier free employment practices. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Title: Sales Administrator
Company: Bluum Inc
Location: Phoenix, Arizona, USA
Category: Administrative/Clerical (Data Entry, Office Administrator/ Coordinator, Sales Administrator)
