Overview

Sales & Catering Coordinator Jobs in Westminster, CO at The Westin Westminster

Full Job Description

About Us: Ideally positioned 15 minutes from both Denver and Boulder, The Westin Westminster provides convenient access to the 16th Street Mall and Pearl Street Mall, as well as abundant outdoor recreation afforded by the Rocky Mountains. Our Vision is to be the premier employer in the hospitality sector between Denver and Boulder. We recently received the AAA 4 Diamond rating, and we offer free meals to our associates as well as monthly employee appreciation celebrations, incentives for excellent customer service, and discounted hotel stays. Apply today and join an outstanding hotel focused on providing the highest quality of hospitality to our guests! Don’t meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview:

Assist the Sales Team in the administrative functions required for effective hotel sales and management. This role is being hired at $20.00 per hour.

Responsibilities:

Act as Liaison between Sales Manager(s) and clients in Sales Manager’s absence. Take booking inquiry information via phone and prepare proper paperwork.

Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum and other documents.

Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller’s request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner.

Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc.

Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.

Organize, file and retrieve documents in appropriate binders in order to maintain essential records used in the department operation.

Comply with attendance rules and be available to work on a regular basis.

Perform any other job related duties as assigned.

Qualifications:

Hotel experience preferred.

High School Diploma, Bachelor’s Degree preferred.

Basic administrative knowledge such as business letters, formats and telephone etiquette.

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.

Ability to access and accurately input information into a computer using Microsoft Office Suite.

Ability to follow written and verbal instructions.

Ability to stand and/or sit and continuously perform essential job functi…

Title: Sales & Catering Coordinator

Company: The Westin Westminster

Location: Westminster, CO

Category:

 

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