Overview
Sales Support Specialist Jobs in Remote at Diversified
Full Job Description
At Diversified, we don’t just follow tech trends – we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.
Our dedicated teams craft solutions experienced by millions every day including:
Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA
Building the first fly pack broadcast system transportable by air – bringing the 2022 World Cup and Super Bowl into homes across the world
Engineering the first high-density pixel canvas to display HD content at that scale for the Vornado, Marriott Marquis LED Display in Times Square, NY
Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe
Founded in 1993, we’re a global organization serving local needs with associates worldwide. Learn more at onediversified.com and follow us on LinkedIn and Twitter.
What part will you play?
The Sales Support Manager will be responsible for managing the sales administration team members in their roles and responsibilities. The Sales Support Manager will collaborate with Account Executives and Sales Engineers and provide or assign the administrative support during the pre-sales process for opportunity types such as Request for Proposal (RFP), Design-Build, Box Sales, and Change Orders. The Sales support manager will have overall responsibility for all aspects required to assist the sales team with bid responses, D365 administration, conversion through contract administration, assigning support requests, leading sales support group meetings, as well as train incoming sales support specialists.
What will you be doing?
Sales Support of Sales Executives and Sales Engineers
Assist with bid sheet pricing and management, project, and box sale quotes
Reformat and upload BOM into Experlogix (pricing tool/database)
Verify and update part numbers to match Experlogix database
Document and submit new product DIVID request form when needed
Provide CRM configuration support
Provide qualification documentation support
Review and entry of quotes submitted by sales
Miscellaneous reporting & coordination as needed
Attend bid launches as needed with estimating team and partner departments using Microsoft Teams and Smart Sheets
Lead the team of administrative and support professionals including recruiting, managing, and training.
Motivate and encourage individuals to tackle new opportunities and challenges, create and implement processes and efficiencies and drive toward goals to increase profitability
Manage and assign duties and responsibilities, and ensure staff are performing with accuracy and diligence
Report directly to and meet with executive management
Complexity:
The Sales Support Manager will receive new Admin Support assignments through the Sales Support Group which consists of non-technical and technical personnel that will work as a team to support the Account Executives (AEs) on larger opportunities.
Decision Making Authority:
The Sales Support Manager will be responsible with the estimations department for tasking SSG team members as needed to provide …
Title: Sales Support Specialist
Company: Diversified
Location: Remote
Category:
