Overview
Scheduler, YM CARE Center Jobs in United States at CareStream Advisory Group
Title: Scheduler, YM CARE Center
Company: CareStream Advisory Group
Location: United States
CareStream Advisory Group's mission is to help healthcare professionals find rewarding opportunities that align with their care philosophy. We are not a staffing firm or agency. CareStream does not hire for these positions—we identify and validate them from healthcare employers directly.
Employer Industry: Higher Education and Healthcare
Why Consider This Job Opportunity
- Salary up to $28.43 per hour
- Opportunity for career advancement and growth within the organization
- Flexible remote work opportunity for candidates located in Connecticut
- Supportive and collaborative work environment
- Chance to make a positive impact on patient scheduling and care
What To Expect (Job Responsibilities)
- Answer telephone calls and assess the urgency of calls, providing assistance or directing callers appropriately
- Schedule patient appointments, resolve scheduling conflicts, and notify patients of changes or cancellations
- Build and modify provider master schedules and clinic calendars to accommodate various needs
- Book diagnostic tests and specialized appointments, ensuring patients receive necessary paperwork and instructions
- Maintain filing systems, inventory of office supplies, and oversee support staff as needed
What Is Required (Qualifications)
- Four years of related work experience, two of which must be in the same job family at the next lower level, and a high school education; or two years of related work experience and an Associate degree; or an equivalent combination of experience and education
- Outstanding interpersonal and customer service skills
- Ability to handle heavy phone volume and manage patient interactions effectively
- Strong organizational skills with attention to detail
- Proven record of exemplary attendance, punctuality, and reliability
How To Stand Out (Preferred Qualifications)
- Experience scheduling in a high-volume healthcare-related call center or medical practice
- Comprehensive knowledge of medical terminology
- Familiarity with EPIC scheduling and electronic medical record systems
- Experience using multi-line telephones and ACD lines
- Spanish-speaking ability
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