Overview
Scheduling Specialist Jobs in Westport, CT at Freudigman & Billings LLC
Job Overview
We are looking for a friendly and professional Overnight Front Desk Agent to join our team on the weekends. As the first point of contact for our guests, you will play a key role in creating a warm and welcoming environment while delivering outstanding customer service.
Key Responsibilities
Welcome guests with a positive and courteous attitude
Efficiently manage guest check-ins and check-outs
Answer and direct phone calls professionally
Address guest inquiries and provide information about hotel amenities and local attractions
Respond promptly to guest needs and resolve any issues to ensure satisfaction
Keep the front desk area clean, organized, and presentable
Run nightly management reports accurately and on schedule
Prepare and set up guest accommodations for the following day
Qualifications
Previous experience in front desk operations or guest services is preferred
Proficient with multi-line phone systems and basic computer applications
Excellent communication and interpersonal skills
Strong commitment to customer service and guest satisfaction
Familiarity with hotel or hospitality management is a plus
Join our team and help create exceptional experiences for every guest, every time.
Job Type: Full-time
Benefits:
Employee discount
Paid time off
Schedule:
10 hour shift
Every weekend
Holidays
Overnight shift
Work Location: In person
Title: Scheduling Specialist
Company: Freudigman & Billings LLC
Location: Westport, CT
