Overview
SECRETARY-A 9 Jobs in Kincheloe, MI at State of Michigan
We need an efficient, detail-oriented, and personable Front Desk/Administrative Assistant to manage our front desk and provide top-notch support to our students, families, and staff. The ideal candidate excels at communication, loves working with children and families, and keeps things running smoothly. Bonus points if you’re familiar with the arts or have experience with Jackrabbit Class software.
Key Responsibilities
Customer Service: Welcome students, parents, and visitors with enthusiasm; respond to phone calls, emails, and inquiries with professionalism and care.
Registration & Scheduling: Assist with class registrations, payments, and scheduling via studio software; maintain accurate student records.
Administrative Support: Make copies, issue receipts, track attendance, prepare reports as needed, prepare class rosters and materials for instructors and other administrative tasks as needed by studio director.
Communication: Serve as a liaison between families, instructors, and management; share studio updates, schedules, and announcements.
Studio Organization: Keep the front desk and waiting area neat and inviting; manage office supplies and studio costumes and inventory. Light studio cleaning is a part of this position.
Event Assistance: Help with studio events like recitals, workshops, mater classes and other special events by managing logistics, help to coordinate and keep track of distributing information to parents and greeting attendees.
Problem Solving: Resolve minor customer issues (e.g., scheduling mix-ups) and escalate larger concerns to management as needed.
Qualifications
Required:
Strong organizational skills and a keen eye for detail.
Ability to work efficiently in a busy, creative environment.
Outstanding communication skills, both verbal and written.
Warm, patient demeanor and a knack for connecting with kids and families.
Basic computer skills (e.g., Microsoft Office, email, scheduling tools).
High school diploma or equivalent; prior administrative or customer service experience.
Preferred:
Background/education and/or interest in dance, music & acting.
Familiarity with Jackrabbit Class software or similar systems and/or the ability and desire to learn a new software quickly.
Experience in a front desk or receptionist role.
Skills & Attributes
Positive, proactive attitude and a team player spirit.
Ability to juggle multiple tasks and prioritize effectively.
Dependable, punctual, and flexible with studio needs.
Genuine enjoyment of working with diverse age groups.
Schedule
Typical Hours: Monday–Thursday, 3:00 PM–8:00 PM ( approx. 18-20 hours/week).
Summer Hours: Reduced schedule (TBD based on class demand).
Closures: Studio closes for major holidays and aligns with Charlotte-Mecklenburg Schools (CMS) winter and spring break schedules.
Why Join Us?
Join a lively, artistic community that celebrates the performing arts.
Enjoy a part-time schedule with built-in breaks during holidays and school vacations.
Work with a supportive team in a fun, creative atmosphere.
How to Apply
Please send your resume and a short cover letter explaining why you’d be a perfect fit to [email protected] with the subject line “Front Desk/Administrative Assistant Application – [Your Name]. We’re excited to meet you!
Job Type: Part-time
Pay: $16.00 – $20.00 per hour
Expected hours: 18 – 20 per week
Education:
High school or equivalent (Required)
Ability to Commute:
Cornelius, NC 28031 (Required)
Ability to Relocate:
Cornelius, NC 28031: Relocate before starting work (Required)
Work Location: In person
Title: SECRETARY-A 9
Company: State of Michigan
Location: Kincheloe, MI
