Overview
Secretary II – Primary Health Care; Designated Jobs in Truro, Canada at Nova Scotia Health Authority
Position: Secretary II – Primary Health Care (Designated)
to apply as an internal applicant.
​Req
Location:
Northern Zone, Millbrook Health Home
Department:
Primary Health Care
Type of Employment:
Permanent Hourly FT (100%) x 1
Union: CUPE Admin Professionals Position
Posting Closing Date: 20-Jul-26
About the Opportunity
Please Note: This is a designated position. The successful candidate must be from the following designated group in order to be considered; must self-identify as Indigenous. When applying, please ensure your Candidate Profile and Personal Information is up to date which includes any self-identifications.
Reporting to the Health Services Manager, the Secretary II fulfills an important role as the link between doctor/clinician and patient. The secretary’s ability to successfully complete a complex array of administrative and technical tasks relating to the job is critical to providing a high standard of care to our patient population. In this role the secretary is responsible:
- Responding to patient inquiries face to face and on the telephone
- Identifying patient needs at first point of contact and directing them to services as appropriate
- Assisting patients with the completion of forms and other documents
- Scheduling and management appointments including office appointments, procedures, group appointments, multi-provider appointments and specialist clinic appointments
- Using internal messaging, report generating and task management tools within electronic patients record
- Document management including prioritization of documents for review, preparation of chart copies, faxing, uploading of documents to patient health record, verifying documents and disposition of records
- Performing all aspects of physician billing including provincial billing (MSI), third party billing, group billing, non-insured services billing, creating and modify billing bundles and generating billing reports
- Ordering and distributing medical and office supplies and other equipment, as required
- Providing clerical support (e.g. agendas and minutes, organizing meetings) for the team as required
- Participate in quality improvement and patient safety initiatives
- Perform other duties as assigned to ensure the efficient and effective operation of the department
Please note this position requires travel to facilities within Colchester County. A valid driver’s license and access to reliable transportation is required.
About You
We would love to hear from you if you have the following:
- Successful completion of a medical office administration program required
- Minimum of one (1) year experience in office administration required
- One (1) to two (2) years’ experience in MSI billing processes preferred
- An equivalent combination of experience and training may be considered
- Extensive experience in electronic communication (including but not limited to) Microsoft Word, Access and Outlook
- Demonstrated competence in verbal and written communication and public relations skills
- Experience with electronic patient records such as (but not limited to) Med Access preferred
- Experience working in a multi-disciplinary, multi-doctor family practice medical office preferred
- Knowledge of medical terminology and Dictaphone transcription preferred
- Reliable transportation is required for work assignment
- Competencies in other languages an asset, French preferred
Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.
Hours
- Permanent, full-time position; 70 hours bi-weekly
- Shifts may include evenings, weekends, and holidays
Compensation and Benefits
$25.19 – $28.08 Hourly
Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.
What You’ll Love About Nova Scotia Health
Nova Scotia Health is more than the province’s largest provider of health services; we’re a team driven by excellence in health, healing and learning. Across hospitals, health centres and community programs, our people deliver innovative, high-quality care that impacts lives across Nova Scotia and Atlantic Canada.
From vibrant city life to scenic coastal communities, Nova Scotia…
Title: Secretary II – Primary Health Care; Designated
Company: Nova Scotia Health Authority
Location: Truro, Canada
Category:
