Overview
Secretary (Unit Secretary) Jobs in Fort Worth, TX at US Justice, Bureau of Prisons/Federal Prison System
Job Summary:
We are seeking a Bilingual Administrative Assistant/Intake Specialist to join our dynamic team.
Join our dedicated team as a Bilingual Administrative Assistant in the personal injury industry. In this role, you will be an integral part of our operations, providing essential administrative support and ensuring smooth and efficient office management. In this dual role, you will handle both administrative responsibilities and client intake procedures within a legal setting, ensuring a professional and empathetic interaction with clients. This position requires document management and CRM administration.
Duties:
– Manage administrative requests and tasks within various CRM programs, ensuring accurate data entry, record-keeping, and timely communication.
– Schedule appointments between potential clients and other facilities, and handle communications with adjusters and other parties.
– Prepare and process reports and scoreboards as needed.
– Support the Intake Department team with daily tasks
– Assist in administrative tasks such as sending, receiving, and managing legal and administrative documents.
– Conduct thorough and empathetic intake interviews with clients. Provide basic information about legal processes to clients, assisting them in understanding the next steps for their legal matters.
– Answer and direct phone calls, emails, and other correspondence in a professional and timely manner.
– Collaborate closely with attorneys, paralegals, and legal staff to relay client information and support case transitions.
– Maintain confidentiality and handle sensitive information with care.
Experience:
– Proven experience as an Administrative Assistant, Legal Secretary, or similar role; familiarity with legal terminology and processes is a must
– Proficient in MS Office (Word, Excel, Outlook) and experienced in managing CRM systems.
– Exceptional organizational skills, with the ability to multitask and prioritize in a fast-paced environment.
-Fluency in both English and Spanish, is preferred.
– Strong interpersonal skills focused on empathy and active listening.
– High school diploma or equivalent; additional qualification in legal or administrative fields is a plus.
This role is ideal for individuals who are detail-oriented, have a strong understanding of legal processes, and excel in providing administrative support. If you are looking to contribute your skills to a dynamic legal team, we encourage you to apply for the Administrative Assistant/Intake Specialist.
Job Type: Full-time
Pay: $19.23 – $20.00 per hour
Expected hours: No less than 40 per week
Schedule:
8 hour shift
Work Location: Remote
Title: Secretary (Unit Secretary)
Company: US Justice, Bureau of Prisons/Federal Prison System
Location: Fort Worth, TX
