Overview
Senior Branch Admin – Client Service Park Station (JHB CBD) Jobs in Johannesburg, Gauteng, South Africa at AVBOB South Africa
Title: Senior Branch Admin – Client Service Park Station (JHB CBD)
Company: AVBOB South Africa
Location: Johannesburg, Gauteng, South Africa
Job title : Senior Branch Admin – Client Service Park Station (JHB CBD)
Job Location : Gauteng, JohannesburgDeadline : June 21, 2025Quick Recommended Links
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Description
RESPONSIBILITIES INCLUDE:
General reception duties to welcome clients
Receive and assist walk-in clients with inquiries in line with the client services policy and procedure and/or refer to the relevant department.
Utilise resources and obtain necessary knowledge and skills to handle and complete enquiries
Communicate entire processes and or delays and system problems to waiting clients
General claims, policy services and premium administrative duties relating to client’s policies
Handling of petty cash, collection of cash from clients for premium payments and refunds of premiums
Prepare cash for daily banking at the finance department
Referral of new business to the relevant consultant
Handle all fraud allegations and complaints
Monthly and weekly statistics report writing
General office duties
Requirements
REQUIREMENTS FOR THE POSITION:
Grade 12
Category B FAIS accredited (140 Long Term Insurance Credits)
A suitable industry entry qualification within the requirements of the FSCA
Comply with FAIS legislation for registration as Fit and Proper individuals:
Applications who entered the industry as follows:
From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009
From years 2008 – 2009 requires 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013
All those appointed in the industry from the year 2010 onwards require a full FAIS recognized qualification
Clear ITC
Clear criminal record
RE 5 Certificate
Experience Required For The Position
Knowledge of and experience in Life Assurance industry, preferably in a Credit Service/Policy maintenance environment of atleast two to three (2-3) years
2 -3 Years administration experience
Experience in AVBOB production system will be an advantage
Administrative / Management jobs
