Overview
Senior Executive Assistant (Private Bank North America) – New York – Hybrid Jobs in New York, NY at Citigroup
Department
Community Resources & Emergency Management
Location
Laurel Multi-Service Center
Position Type
Full-Time Employee (35hr/wk)
Salary
$27.59/hr.; $50,213 annually
Date
2025.06.20
Description
SUMMARY – The Administrative Assistant II acts as the first point of contact for all people and organizations contacting the Laurel Helping Hands (LHH) and visiting the second level of the Laurel Multiservice Center (LMSC). This position provides difficult skilled clerical and intermediate administrative work to support Laurel Helping Hands (LHH) activities to ensure smooth flow of work. They may represent the agency at community events. Work is performed under the supervision of the Director of the Department of Human Services but also requires independent judgment and initiative. Proficiency in Spanish is required.
The person in this position must be comfortable with communicating with other city employees members of the public, organizations, volunteers and must be able to establish effective working relationships with others. The position requires office management skills such as planning and executing both routine and special activities, as well as completing clerical and secretarial tasks. The ability to manage social media platforms is a plus. Prior experience with medical coding and billing, and/or in an administrative support capacity at a medical office/facility is a plus. The position requires the person to work two evenings a week.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.
Provides telephone and greeting reception services to the general public, staff; organizations, and volunteers through a high level of customer service.
Pre-screen callers to determine suitability for LMSC and LHH services.
Receives and greets all visitors including vendors, clients, job candidates, customers and other visitors having business on the 2nd floor of the Laurel Multiservice Center; assists, provides instructions or directions to other organizations if appropriate.
Coordinates with counselors to schedule client appointments or meetings photocopies materials and prepares agendas.
Processes client intake paperwork, maintains up to date client records and client contact information.
Verifies benefits for client insurance, processes claim submissions, and reconciles insurance reimbursements.
Calculates fees and reconcile client payments.
Manages, prepares grant application/proposals, and researches for grant opportunities to support the Helping Hands program to include monthly, quarterly, annual reports, budget worksheets, and any other documentation required by the grant.
Researches resources for clients requiring referrals to other services.
Supports the administrative operations of the LHH by preparing reports, formatting and typing letters, memos, agendas, notices, or other correspondence. Proofs correspondence and related documents of staff.
Attends community events and make presentations on behalf of LHH.
Maintains inventory of supplies to include fixed assets and order supplies for the office.
Generates purchase orders, to include preparing requisitions and invoices; requesting forms for vendors; coordinating orders; receiving and reconciling shipments and purchase orders; ordering and maintaining supplies; maintaining vendor files; coordinating equipment maintenance and repairs, and copying, sorting, and/or filing information.
Prepares complex, routine and non-routine reports and newsletters.
Performs other duties and special projects as assigned
Ensures confidentiality of records and correspondence.
MINIMUM QUALIFICATIONS –
¨ Background – Applicant must also complete a background examination that may include, but is not limited to, a criminal history check, education and professional certification verification, and drug testing before employment with the city.
¨ Education and/or Experience – Associates degree in office management, business administration, social work, or related field preferred and a minimum of two (2) years of progressively responsible administrative assistant experience.
¨ Certificates, License, Registrations – Must possess a current and valid Class “C” Maryland driver’s license, or a comparable driver’s license issued by the employee’s state of residence, and a proven safe driving record. Must possess or be able to attain the following certification in the National Incident Command System (ICS) within six months of employment: ICS-100, ICS-700.
MUST BE ABLE TO PASS A PRE-EMPLOYMENT DRUG SCREEN AND A CRIMINAL BACKGROUND CHECK.
The City of Laurel is an Equal Opportunity Employer.
CLOSING DATE: July 4, 2025
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Title: Senior Executive Assistant (Private Bank North America) – New York – Hybrid
Company: Citigroup
Location: New York, NY
