Overview
Senior Office Services Associate Jobs in Chicago, IL at The Millennium Group
About us
Wildflower Kids Dentistry is a small business in Dubuque, IA. We are professional, agile and our goal is to give children an amazing experience at the dentist with GREAT customer service! We like to make sure parents understand why we do what we do and be able to answer any questions regarding their care at our office.
Our work environment includes:
Growth opportunities
Relaxed atmosphere
Overview:
We are seeking a highly organized and detail-oriented individual to join our team as front office receptionist and dental insurance coordinator. We want an engaging and emphathetic individual who can skillfully discuss treatment plans, treatment needs, and finances with parents and caregivers of our patients. We strive to have a caring and well managed front office and want an another awesome member!
Responsibilities:
– Manage the front office operations, including scheduling appointments, answering phone calls, and greeting patients
– Ensure excellent customer service by addressing patient inquiries and resolving any issues or concerns
– Verify insurance coverage and obtain necessary authorizations
– Review treatment plans with patient and family members; help families understand their current dental insurance plan and portion owed out of pocket so there are no hidden fees/surprises later.
– Coordinate with dental staff to ensure timely patient flow; this involves wearing a head set during business hours.
– Oversee billing and payment processes, including dental coding and insurance verification
– Implement and enforce HIPAA regulations to maintain patient confidentiality
– Collaborate with collegues to ensure seamless coordination of patient care
Qualifications:
– Previous experience in a dental office preferred.
– Proficient in dental terminology, procedures and coding
– Strong knowledge of HIPAA regulations and compliance requirements
– Excellent organizational skills with the ability to prioritize tasks effectively
– Exceptional communication skills, both verbal and written
– Detail-oriented with a high level of accuracy in data entry and record keeping
– Ability to work well under pressure in a fast-paced environment
– Strong leadership skills with the ability to motivate and inspire a team
– Preference given to candidates who have worked with Eaglesoft Dental Software, Dental Intelligence and Vyne.
Job Type: Full-time
Pay: $16.00 – $24.00 per hour
Expected hours: 40 per week
Benefits:
Paid time off
Retirement plan
Weekly day range:
Monday to Friday
Ability to Relocate:
Dubuque, IA 52002: Relocate before starting work (Required)
Work Location: In person
Title: Senior Office Services Associate
Company: The Millennium Group
Location: Chicago, IL
