Overview
Senior Practice Assistant Jobs in Seattle, WA at K&L Gates
Home Care Office Coordinator
Location: Winston-Salem, NC, 27104
Job Summary
The Home Care Office Coordinator is responsible for managing the day-to-day operations of the home care office. This includes performing various administrative tasks, in-home aide recruiting and scheduling, coordinating with caregivers, managing client files, and ensuring compliance with all state and federal regulations. This is a highly interactive position that requires high level of professionalism, capability to drive performance within a group, great computer skills and exceptional communication skills.
Touched by Angels, a Personal Home Care company, is a rapidly growing full-service Home Care Agency. We are looking for an energetic and dedicated team member who is willing to learn new skills and improve overall business processes.
Key Responsibilities
Maintain excellent relationships with clients, staff and providers
Assist with coordinating the daily operations of the home care agency
Maintain client and employee schedules
Coordinate with caregivers to ensure they have the necessary information and supplies for each assignment
Manage client files and ensure they are up-to-date and accurate
Ensure compliance with all state and federal regulations
Answer phone calls and respond to emails from clients, caregivers, insurance companies, case managers and prospects
Assist with billing and invoicing as needed
Ability to maintain confidentiality and exercise discretion
Flexible and approachable personality style to work with diverse client and employee population
Ability to effectively communicate, verbally and in writing, information to employees and supervisors
Excellent problem solving/judgement skills and high level of attention to detail
Be able to organize, prioritize and coordinate multiple work activities and meet critical deadlines
Maybe asked to participate in on-call rotation after-hours, weekend, holiday
Perform other duties as assigned
Qualifications
High school diploma or equivalent
Prior experience in a healthcare or home care administration setting
Strong customer service orientation
Excellent organizational and communication skills
Ability to work independently and as part of a team
Proficiency in Microsoft Office and other computer programs
Knowledge of state and federal regulations related to home care
Benefits
401(k) with Employer Match
Dental/Medical/Vision/Life
Paid Time Off/Paid Holidays
Physical Demands
The Home Care Office Coordinator may be required to sit or stand for extended periods of time and may need to lift up to 25 pounds.
Working Conditions
The Home Care Office Coordinator will work in an office environment and may be required to work evenings and weekends as needed.
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Title: Senior Practice Assistant
Company: K&L Gates
Location: Seattle, WA
