Overview
Senior Program Associate – Front Desk Jobs in West Saint Paul, MN at Dakota County, Minnesota
The Billing Coordinator/Administrative Assistant is responsible for generating and sending invoices with high attention to detail, managing alternative billing systems, and researching customer accounts for billing, collections, and adjustments. Administrative duties include answering phones, responding to emails, maintaining the executive calendar, mailing letters, and preparing service paperwork for technician crews. The role requires proficiency in MS Suite (Excel, Word, Outlook, and Adobe Acrobat) and QuickBooks or similar billing systems. Candidates must have strong writing and grammar skills and be willing to become a notary in New Jersey/New York. A high school diploma is required, and a 2-4 year degree along with related experience is preferred.
Billing Duties:
Generating invoices with strong attention to detail
Confirming pricing
Sending invoices to customers both digitally (via email and billing systems) and hard copies (mailing when necessary)
Alternative Billing: uploading/creating invoices and submitting into unique customer portals (ex: Corrigo, ServiceChannel, Box etc)
Researching customer account status, billings, collections, and adjustments and make the necessary changes to the accounting system
Administrative Duties:
Providing administrative support to ensure that the office operates in an efficient manner, including but not limited to:
Answering phones as the first line of communication and forwarding calls to the appropriate point of contact
Responding to administrative and billing-related emails in a timely manner
Maintaining executive calendar, mailing letters daily, and sending packages (upon request)
Creating daily paperwork/Service Stickers for technician crews including stamping foreman information and generating required FDNY paperwork
* ***Is or is willing to become a notary in New Jersey/New York
Possess strong written communication and grammar skills to create letters for employees, executives, and Fireproofing Corporation partners such as FDNY
Proficiency with MS Suite: Excel, Word, Outlook, & Adobe Acrobat
Qualifications – Required:
High School Diploma or equivalent
Quality writing and grammar skills
Use of office equipment: printing, copying, FAX, mailing
Knowledge of Quickbooks or similar billing system – ability to learn
Willing to learn how to use ServiceTrade (service management/billing software) and other alternative billing systems
Qualifications – Preferred:
2 – 4 Year Degree
Related experience in billing/collections
Previous administrative experience
Job Type: Full-time
Pay: $27.22 – $30.26 per hour
Expected hours: 40 per week
Benefits:
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
Application Question(s):
Are you willing to become a notary in New Jersey/New York?
Ability to Commute:
Manhattan, NY 10018 (Required)
Work Location: In person
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Title: Senior Program Associate – Front Desk
Company: Dakota County, Minnesota
Location: West Saint Paul, MN
