Overview

Senior Secretary – Bookstore Jobs in Fayetteville, USA at Fayetteville Technical Community College

Position Information

Position Title Senior Secretary – Bookstore Announcement Summary

Fayetteville Technical Community College is recruiting for a new member to join our Bookstore Team and now accepting applications for a full-time Senior Secretary!

The Senior Secretary for the Bookstore is the main point of contact for incoming and outgoing communication to students, staff and faculty, manages the online pickup process, resolves customer issues with online orders, scans and delivers online orders to students, maintains organizational records as it pertains to bookstore orders. This position is responsible for managing all incoming bookstore traffic via email and telephone, as well as a wide variety of administrative support support to all members of the bookstore and auxiliary services staff.

We offer a valuable benefits package that includes the following:

NC State Health Plan

NC State Retirement Plan

Paid Leave

Paid Holidays

Cafeteria Plan (IRS Code Section 125)

Educational Benefits

Longevity

TRICARE Supplement Benefits

Full-time employee benefits.

Duties

Duties may include, but are not limited to, the following:

* Prepare and proofread a wide variety of reports, letters, memoranda, course materials, exams, and statistical charts; compose routine correspondence related to responsibilities assigned.

* Screen office and telephone callers; respond to complaints and requests for information on courses, procedures, systems, and events relating to responsibilities assigned; receive and route mail.

* Establish and maintain computerized spread sheets and data files; run reports on regular and requested basis.

* Compile data for special projects; collect and assemble data and background materials for a variety of reports and meetings.

* Maintain and coordinate calendars and schedules of Department activities, courses, meetings, and events; coordinate and schedule activities with other College departments, the public, and outside agencies.

* Perform general clerical work including filing, scheduling appointments and meetings, and processing reimbursement requests.

* Organize and maintain filing systems; maintain records related to specific area of assignment.

* Assist with registration at centers and other on-campus and off-campus locations.

* Verify time sheets.

* Prepare required documentation for curricular and continued education courses to include: contracts, public service agreements, work orders, audio-visual requests, room requests, and purchase orders for supplies, equipment, and textbooks.

* Prepare brochures, flyers, and handouts for general marketing purposes.

* Prepare class registration materials for records and registration office to include cover sheets, data forms, and group receipts.

* Assist in preparing and maintaining special reports and budget information for external groups, agencies, and organizations.

* Verify and review materials for completeness and conformance with established regulations and procedures.

* Operate a variety of office equipment including a computer for word processing; input and retrieve data and text; organize and maintain disc storage and filing as necessary.

* Coordinate travel arrangements for Department staff.

* Order and maintain office supplies and maintain related records.

* Correspond and distribute information and files using the College’s networking system.

* Perform related duties as assigned.

Minimum Qualifications

Completion of the twelfth grade supplemented by specialized secretarial training or equivalent.

Three years of increasingly responsible secretarial experience or two years of experience and an Associate’s degree in Office Technology, or related field.

Preferred Requirements

Associate’s degree is preferred.

Full or Part Time Full Time College Pay Scale Minimum starting salary $38,423.00 annually Number of Months 12 Employee Benefits

NC State Health Plan

NC State Retirement Plan

Paid Leave

Paid Holidays

Cafeteria Plan (IRS Code Section 125)

Educational Benefits

Longevity

TRICARE Supplement Benefits

Posting Number S21-26

Posting Detail Information

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date 03/27/2026 Open Until Filled No Special Instructions to Applicants

Screening of applications will begin immediately with an anticipated hire date of April 1st, 2026

NOTE:

All applicants under consideration for employment at Fayetteville Technical Community College will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied.

Three (3) Professional References Are Required.

” Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension.”

Title: Senior Secretary – Bookstore

Company: Fayetteville Technical Community College

Location: Fayetteville, USA

Category:

 

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