Overview
Service Administrator Jobs in Whitefield, England, United Kingdom at LSH AUTO
Title: Service Administrator
Company: LSH AUTO
Location: Whitefield, England, United Kingdom
LSH Auto is excited to announce an opening for a Service Administrator to join our team. In this pivotal role, you will support the service department with effective administrative skills, ensuring efficient operations and outstanding customer service. This position is perfect for organised individuals who enjoy working in a fast-paced environment.
Salary: £25,400 per year
Hours – 40
Key Responsibilities
Manage customer bookings and maintain an organised service schedule.
Assist in processing service orders and ensure accurate invoicing.
Coordinate with the service team to facilitate customer communication and updates
Maintain accurate records of all service-related documentation.
Handle customer enquiries, providing excellent service and resolving any issues.
Assist in the management of warranty claims and parts orders.
Ensure compliance with the company’s policies and procedures in all administrative tasks.
Requirements
The successful candidate will possess:
Proven experience in an administrative role, ideally within the automotive industry.
Strong organisational skills with exceptional attention to detail.
Effective communication and interpersonal skills, both written and verbal.
Ability to manage multiple tasks with competing priorities.
Proficiency in Microsoft Office applications, especially Excel and Word.
Experience with service department software is an advantage.
A customer-focused mindset with a commitment to providing high-quality service.
A positive attitude and the ability to work well within a team environment.
If you are ready to contribute to a dynamic team and support our commitment to outstanding service, we encourage you to apply!
Benefits
Colleague Referral Scheme (£500 – £1000)
A range of Mercedes Benz training and leadership programmes
Platinum Plus Rewards Scheme
Colleague Car Purchase Scheme
Eye care Vouchers
Life Assurance (4 x annual salary)
31 days holiday (including bank holidays), rising to 38 days with length of service
Wellbeing Support
Company Pension
Full uniform provided
