Overview
Service Administrator Jobs in Fort Wayne, IN at DITCH WITCH MIDWEST
Description of Work
STARTING SALARY FOR A NEW HIRE TO THIS POSITION IS LIMITED TO THE RECRUITMENT RANGE OF $46,817 to $73,152. Salary offers for the selected candidate are based on the candidate’s education and experience related to the position, as well as our agency budget and equity.
The North Carolina Department of Justice, led by the Attorney General of North Carolina, represents the State of North Carolina in court and provides legal advice and representation to most state government departments, agencies, officers, and commissions. The Department also represents the State in criminal appeals from state trial courts and brings legal actions on behalf of the state and its citizens when the public interest is at stake.
The Executive Assistant is the administrative position assigned to the Executive Leadership team. The Executive Assistant reports directly to the Chief of Staff and enjoys a position of such trust, confidence and authority as to require that it be exempt from the State Personnel Act. This position maintains contact and works closely with top management including Chief of Staff, Chief Deputy Attorney General and General Counsel.
This position will assist internal and external constituents with inquiries; identify issues requiring the direct attention of the Executive Leadership team and re-direct those that can be addressed by others on staff. When appropriate, follow up with all responsible parties to ensure resolution of inquiries.
Coordinate and plan meetings, prepare material for meetings in a timely manner; conduct background research and compile data, statistics and other necessary information. Take initiative to schedule regular meetings and events to allow for adequate preparation time. Monitor and resolve scheduling conflicts.
Generate and coordinate timelines and schedules necessary to provide adequate and timely planning, preparation and accomplishment of all scheduled tasks, events and reports.
Draft letters and other communication in a manner consistent with the tone and messaging of overall routine correspondence; independently prepare a wide range of documents. Edit and review documents before release from the office. Ensure Agency standards, guidelines and branding are used in all documents originating from this office.
Manage travel arrangements, act as liaison to coordinate and confirm itineraries, and communicate the information to all necessary parties. Prepare and submit travel reimbursements.
Assist with office management, suggest improvements to existing processes and procedures and take charge of implementing improvements as necessary.
Provide support to the Executive Leadership team or special projects, meetings, and events as assigned. Meetings and events may be conducted in-person or virtually.
Note to Current State Employees:
The salary grade for this position is GN13. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. Please detail ALL work history including non-state service experience. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY or MAY NOT result.
Pursuant to G.S. 126-5(c)(2), this position is designated as a Confidential Assistant. Except as to the policies and rules established by the State Human Resources Commission pursuant to G.S. 126?4 (1) – (6) and except as to the provisions of Articles 6 and 7, the provisions of Chapter 126 the North Carolina Human Resources Act do not apply to this position. Generally, this means that policies and rules that relate to disciplinary action, separation, and appeals do not apply to positions designated as Confidential Assistant.
The State of North Carolina offers employer paid health insurance plus ten paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at Employee Benefits.
Knowledge, Skills and Abilities / Competencies
Thorough knowledge of program services, policies, procedures, laws, rules, and regulations
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
Bachelor’s degree, preferably in business administration or a related discipline from an appropriately accredited institution and two years of progressively responsible administrative/office management experience;
or Associate’s degree in secretarial science, business administration, or a related discipline from an appropriately accredited institution and four years of progressively responsible administrative/office management experience;
or High school or General Educational Development (GED) diploma and six years of progressively responsible administrative/office management experience;
or an equivalent combination of education and experience.
Management preferences: The most successful candidates must process a Bachelor’s degree, at least 5 to 8 years of administrative support to high level executive, excellent verbal and written communications skills, the ability to multi-task and react to rapid changes, and most importantly excellent customer service aptitudes. Prior experience in a similar role supporting executive level staff and acting in a position of trust.
Management has requested that a professional writing sample (appropriately redacted) be submitted at the time of application.
Supplemental and Contact Information
The NC Department of Justice accomplishes our goals through our DOJ Organizational Values of Public Service, Integrity, Excellence, Teamwork, Diversity, and Innovation. We encourage all qualified candidates who are committed to these values and want to make a difference in the lives of our citizens to apply for this opportunity.
Please be sure to complete the application in full.
Note the following: If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date
Resumes and cover letters: To receive credit for your work history and credentials, you must list the information on the online application form. This information is used to determine if you meet the requirements of the position, and if you are selected, it is used to determine a salary offer.
Using the terms “See Resume” or “See Attachment” will not be accepted and your application will be rejected as incomplete. Cover letters are highly encouraged but not required.
Transcripts: Degrees must be received from appropriately accredited institutions. A copy of your transcripts indicating the degree received can be uploaded with your application.
If a transcript has been requested, your application will be considered incomplete if you do not provide one. Using a photograph of your diploma is not acceptable.
Credit for foreign degrees will only be given if verification of degree certification is attached to your application. Transcripts for foreign degrees have to be evaluated by an organization like World Education Services to determine US equivalency.
Any licenses or certificates must be included in the appropriate section of the application form.
Veterans Preference: Applicants seeking Veteran’s Preference must attach a copy of their DD-214 or discharge orders.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.
Application status: To check the status of your application, please log in to your account. Upon the closing date, applications are “Under Review” and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 – 8 weeks. All applicants will be notified by email once a position is filled.
NeoGov Help Line: If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the NC DOJ Human Resources office.
The NC Department of Justice is an Equal Opportunity Employer. The NC Department of Justice uses Merit-Based Recruitment to select from among the most qualified applicants to fill positions subject to the State Human Resources Act.
CONTACT INFORMATION:
NC Department of Justice
Human Resources
919-716-6490
[email protected]
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
Title: Service Administrator
Company: DITCH WITCH MIDWEST
Location: Fort Wayne, IN
