Overview
Service Administrator- Generator Division Jobs in Tampa, FL at ACF, Inc.
Job Details
Working Title: Administrative Support
Job Class: Office and Administrative Specialist, Senior
Agency: Human Services Dept
Job ID: 85704
Location: St. Paul
Telework Eligible: Yes
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers
Date Posted: 04/18/2025
Closing Date: 04/24/2025
Hiring Agency/Seniority Unit: Human Services Dept / DHS Central Office AFSCME
Division/Unit: DHS – Central Office / Jensen Implement Office Staff
Work Shift/Work Hours: Day Shift, 8:00am – 4:30pm
Days of Work: Monday – Friday
Travel Required: No
Salary Range: $21.90 – $29.65 / hourly; $45,727 – $61,909 / annually
Classified Status: Classified
Bargaining Unit/Union: 206 – Clerical/AFSCME
Work Area: C
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: Yes
The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you’ll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
Job Summary
*** Telework (Within Minnesota or neighboring state counties) and flexible hours options are available for up to 50% of scheduled workdays.***
This position is the primary administrative support person for the Department of Humans Services (DHS) Quality Assurance and Disability Compliance (QADC) Services which includes the QADC Services administrative team and the Successful Life Project (SLP) team. In this capacity, this person must be able to: carry out administrative policies and procedures of the office by exercising independent judgment in maintaining the normal workflow; ensure all correspondence is prepared and released according to due dates; and ensure that the public is served as efficiently and properly as possible. This incumbent participates in covering phone calls and answering questions or redirecting calls to the appropriate person; incumbent must be able to work with other support staff to provide assistance or backup assistance to the team and other staff members.
Responsibilities include but may not be limited to:
Provide administrative and clerical support to QADC Services and the Successful Life Project.
Develop and implement procedures to manage QADC Services’ administrative support functions to ensure administrative tasks are completed.
Function as the technical support liaison (TSL) for QADC Services.
Provide administrative support and technical assistance to help QADC Services manage their schedules, travel and meetings and support the team’s ability to meet its goals in a timely, efficient, and effective fashion.
Provide data entry support to manage QADC Services’ database(s).
Coordinate with other DHS administrations on administrative policies and procedures to help ensure compliance with DHS standards and guidelines.
Qualifications
Minimum Qualifications
**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**
Customer Service skills sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, and through e-mail and other written correspondence.
Data Entry Performance sufficient to input data quickly and accurately.
Database Management skills sufficient to create and update databases.
Spreadsheets skills sufficient to create and update spreadsheets.
Typing/Keyboarding skills sufficient to accurately type information into various formats.
Word processing skills sufficient to type correspondence, reports and other written material.
Preferred Qualifications
Knowledge of DHS programs and organizational structures.
Knowledge of data privacy standards.
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.
Application Details
How to Apply
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Peg Booth at [email protected].
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexander Duren at [email protected].
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or [email protected] for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.
What do Minnesota’s State employees have in common?
A sense of purpose in their work
Connection with their coworkers and communities
Opportunities for personal and professional growth
Benefits
As an employee, you’ll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Support to help you reach your career goals:
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support:
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.
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Title: Service Administrator- Generator Division
Company: ACF, Inc.
Location: Tampa, FL
