Overview
Service Centre Administrator Jobs in Dublin, County Dublin, Ireland at Apleona Ireland
Title: Service Centre Administrator
Company: Apleona Ireland
Location: Dublin, County Dublin, Ireland
The Company
With 50+ years of experience and expertise, Apleona is part of a global business providing integrated facility management services across Ireland. We offer flexibility, career progression and a competitive start rate.
We are currently recruiting Part-time and Full-time Service Centre Administrators to join our team in Dublin 14
Working pattern: Monday to Friday
Main Duties And Responsibilities
The role is heavily interactive and involves daily communication with internal staff, external clients and business partners
Reception – answering phones, directing calls as appropriate and taking messages
General administration work: filing, photocopying, scanning, binding, recording of timesheets,
Booking taxis, couriers, restaurants, travel and accommodation
Meeting room set up, i.e. tea, coffee etc.
Ensure all collated appropriate information from incoming calls, emails, mail and verbal communication is correctly and completely entered into the Computer Aided Facility
Management System (CAFM) or appropriate system as required
Follow up and reconciliation of all incoming documentation and information to support
Running reports on CAFM to monitor work order status- billing all work approved work orders in a timely manner
Periodic review of WIP files received by accounts and prompt action taken on closing and billing all open work orders
Coordination and scheduling of the maintenance tasks for the mobile team and specialist contractors for planned and reactive works
Ad-Hoc duties as required by your line manager
Qualifications And Experience
Experience working in a fast paced Service Desk role environment is desirable
Knowledge of Facilities administration would be a distinct advantage
Excellent pc skills and proficiency in Word and Excel is essential
Awareness of good health and safety practice
We are looking forward to hear from anyone with skills in these areas
Please fill-up the application and upload your CV to apply
