Overview
Service Communications Assistant Jobs in Atlanta, Georgia, USA at Hype Tier
Company Description
At Hype Tier, we specialize in high-level project management, business development strategies, and executive support solutions tailored for entrepreneurs, startups, and growing enterprises. Our mission is to deliver efficient, precise, and personalized support to help businesses reach their full potential. We value professionalism, integrity, and continuous growth, both for our clients and our team.
Job Description
We are currently seeking a dedicated and detail-oriented Service Communications Assistant to support our service and client relations teams. This role is vital in ensuring clear, professional, and efficient communication between departments and with external stakeholders. The ideal candidate is organized, articulate, and comfortable working in a team environment with shifting priorities.
Responsibilities
Serve as the point of contact for client service communications and internal coordination
Assist in preparing and reviewing service-related documents and communication materials
Track service requests, ensure timely responses, and update relevant teams accordingly
Coordinate with various departments to gather and relay accurate information
Maintain detailed records of communications, updates, and follow-ups
Support the planning and execution of service improvement initiatives
Perform administrative duties as needed to support service operations
Qualifications
Strong verbal and written communication skills
Exceptional organizational and time-management abilities
Ability to manage multiple tasks and deadlines simultaneously
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Experience in a service support or administrative role preferred
High level of professionalism and discretion
Benefits
Competitive salary package
Opportunities for career advancement and skill development
Supportive and collaborative team environment
On-site training and professional development programs
Health and wellness support options
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Advertising Services
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Title: Service Communications Assistant
Company: Hype Tier
Location: Atlanta, Georgia, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Business Administration, Virtual Assistant/ Remote Admin, General Business), Business (Office Administrator/ Coordinator, Business Administration, General Business)
