Overview
Service Dispatcher – Toyota Jobs in Burnaby, British Columbia, Canada at Destination Auto Group
Position: Service Dispatcher – Destination Toyota
Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business
Innovation
and one of Canada’s Best Employers for Recent Graduates for 2022, Destination Toyota Burnaby is looking for a Service Dispatcher who is looking for a new challenge!
What we can provide you:
Competitive and above the market compensation rates!
Full group
health benefits
program: extended dental & health, vision care, massage therapy, etc.
Comprehensive training
and
professional development
program.
An environment that is friendly,
respectful
,
collaborative
and ultimately supports your success.
Career
advancement opportunities
!
What You’ll Be Doing:
Prioritization and distribution of work to technicians Repair order write-up for used vehicle reconditioning, PDI’s, and detail department internal services Quoting internal repairs accurately and consistently
Communication
with Service Advisors and other departments regularly for vehicle status updates
Constant monitoring of shop work distribution to ensure promised delivery times are met Liaise between multiple departments to ensure accurate and timely internal work completion Providing assistance when necessary to other areas of the Service department Administrative duties are required
Candidates must:
Have EXCELLENT written and verbal
communication skills
Be able to multi-task in an extremely fast paced environment
Be highly organized and process driven
Have a valid British Columbia driver’s license Follow policies and procedures as outlined in the operation of the Fixed Operations Department Be committed to consistently delivering a high-quality level of customer service Be energetic, professional, and dedicated to delivering
service excellence
Have experience in a dealership setting with knowledge of Service Department operations
Competent working knowledge of automotive necessary to properly maintain work flow and distribution
Working knowledge of Microsoft Excel/Google Sheets Previous experience within a Service Department operation in a same or similar role is required CDK DMS experience is considered an asset
Title: Service Dispatcher – Toyota
Company: Destination Auto Group
Location: Burnaby, British Columbia, Canada
Category: Administrative/Clerical (Admin Assistant, Office Administrator/ Coordinator)
