Overview
Service Scheduling Coordinator Jobs in Tigard, OR at Parr Lumber Company
Full Job Description
PARR is the single and total source for home building supplies, solutions, and service for professional home builders of large and mid-sized communities and single custom homes, and for motivated homeowners working on home improvement projects. Our customers and community members know they can rely on us to be the total source of home building supplies and solutions with legendary customer service and quality products.
Job title: Service Scheduling Coordinator
Pay: Starting at $22 to $27 depending on experience
Schedule: Monday-Friday 7am to 4pm -or- 8am to 5pm
Location: Tigard, Oregon
The Service Scheduling Coordinator is responsible for responding to service requests from the Sales team and working with the clients to schedule all services of windows and doors for PARR. They work closely with the Sales People and Sales Coordinators as well as clients, which are often contractors or home owners. They are relied on to help the company accomplish its mission of “Legendary Service through Teamwork.”
Qualifications
Familiarity with Zuper or similar scheduling softwarepreferred
High School Diploma or GED
Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job
Must be able to type 40+ WPM
Proficiency in Microsoft Word, Excel, and Outlook
Duties and Responsibilities
Work with clients to schedule service work
Verifying client information
Fill service technician’s daily schedule, coordinating locations and work load
Manage email inbox with various service requests, replying promptly to both internal and external customers
Weekly maintenance of the Services tracking spreadsheet
Develop and maintain a professional and effective relationship with sales, customers, and fellow team members
Maintain corporate guidelines and criteria for customer service
This position works in an office environment at a desk with a computer.
Physical Requirements
Ability to sit and/or stand for extended periods of time
Ability to work indoors in a normal office environment for an entire day
Must be able to grasp, talk, hear, and operate a computer and keyboard
We know that without great people, we can’t be a great company. Voted the fourth top place to work in Oregon in 2023, we offer industry-leading benefits:
Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
Employee paid sick days
7 holidays
2 medical plan options, one with a high deductible that offers an HSA and our standard plan with a very low $1,250 deductible
Dental, Vision, EAP (Employee Assistance Program)
Massage, Chiropractic and Acupuncture coverage
FSA (Flexible Spending Account) and Childcare pretax spending programs
HSA (Health Savings Account) – PARR will match up to $360/year
Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
Tuition reimbursement (up to $2,500/year)
Annual profit sharing (every full time employee who worked the full year earned a minimum of $2,700 for the 2020 year)
$1,000 referral bonus
PARR Promotes!
We have a transparent pay structure, and love to promote from within. Our current CEO started with th…
Title: Service Scheduling Coordinator
Company: Parr Lumber Company
Location: Tigard, OR
Category:
