Overview
Service Specialist, Education / Teaching Jobs in Hanover – New Hampshire – USA at Dartmouth College
Position Information
Posting date
04/05/2024
Closing date
Open Until Filled
Yes
Position Number
0104200
Position Title
Service Specialist
Department this Position Reports to
Registrar’s Office
Hiring Range Minimum
$20.00
Hiring Range Maximum
$25.00
Union Type
Not a Union Position
SEIU Level
Not an SEIU Position
FLSA Status
Non-Exempt
Employment Category
Regular Full Time
Scheduled Months per Year
12
Scheduled Hours per Week
38
Schedule
Monday – Friday: 8am – 4:30pm
Location of Position
Hanover, NH, 03755
Remote Work
Eligibility?
Hybrid
Is this a term position?
No
If yes, length of term in months.
NA
Is this a grant funded position?
No
Position
Purpose
To work as part of a team that offers service to students, faculty, and staff on behalf of the Registrar’s Office. To provide a vitalcommunicationlink between the Registrar’s office and the Dartmouth community, with a focus on students and academic departments/programs. To ensure that course data is collected and recorded correctly, to interpret and facilitate a timely response to incoming communications, and to make certain that academic information is disseminated in an accurate, professional, and appropriate manner to all constituents.
Description
Required Qualifications
–
Education
and Yrs Exp
Associates or equivalent combination of
education
and experience
Required Qualifications
– Skills, Knowledge and Abilities
Education and Experience
Associate Degree andfour years’ experienceworking in a professional setting or the equivalent combination ofeducationand experience.
Skills, Knowledge and Abilities
Demonstrated experience providing friendly and professional customer service.
Ability to interpret, understand, and explain complex processes and procedures in response to questions from constituents.
Ability to learn new processes quickly, retain that knowledge, and apply that knowledge appropriately in a variety of situations.
Exhibits patience and equanimity when working with constituents.
Sensitivity to issues ofinclusionanddiversity.
Reliable, flexible, and diplomatic.
Ability to meet deadlines and balance priorities in afast-pacedoffice.
Exhibits discretion and maintains confidentiality.
Attention to detailand accuracy.
Ability to work with frequent interruptions.
Exceptional organizational skills.
Ability to work with an integrated student database.
Proficient in Microsoft Office products.
Works well as part of a team as well as independently.
Preferred Qualifications
Bachelor’s Degree and four years’ experience working in a HigherEducationsetting or the equivalent combination ofeducationand experience.
Department Contact for Recruitment Inquiries
Courtney Tipker
Department Contact Phone Number
Department Contact for Cover Letter and Title
Courtney Tipker, Associate Registrar for Operations & Policy
Department Contact’s Phone Number
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strongcommitment to diversityandinclusion. We prohibit discri…
Title: Service Specialist, Education / Teaching
Company: Dartmouth College
Location: Hanover – New Hampshire – USA
Category: Education / Teaching, Administrative/Clerical
