Overview
SPA Receptionist Jobs in London, England, United Kingdom at Sofitel London Heathrow Hotel
Title: SPA Receptionist
Company: Sofitel London Heathrow Hotel
Location: London, England, United Kingdom
Company Description
Sofitel London Heathrow is an award-winning luxury hotel located near one of the busiest airports in the world. Managed by the Arora Group, the hotel offers a convenient location with easy access to Heathrow Terminal 5 and other terminals via a covered walkway and the complimentary Heathrow Express service. With its sophisticated decor, the hotel redefines the concept of an airport hotel, providing personal service and a range of dining options, including a tea salon, Vivre restaurant, and the fine-dining French restaurant, La Belle Époque. Sofitel London Heathrow also offers contemporary meeting rooms and can accommodate meetings and events for up to 1300 guests.
Role Description
This is a full-time on-site role as a SPA Receptionist at Sofitel London Heathrow. As a SPA Receptionist, you will be responsible for managing phone calls, performing receptionist duties, handling clerical tasks, and providing excellent customer service. You will work closely with the SPA team to ensure a seamless guest experience.
Qualifications
Phone Etiquette, Receptionist Duties, and Clerical Skills
Excellent Communication and Customer Service skills
Strong organizational skills and attention to detail
Experience in a similar role or customer service environment
Knowledge of multiple languages is a plus
Ability to work under pressure and in a fast-paced environment
Flexibility with working hours
Experience in the hospitality industry is a plus