Overview
SPPI Support Associate (Makati) Jobs in Makati, National Capital Region, Philippines at Bank of the Philippine Islands (BPI)
Title: SPPI Support Associate (Makati)
Company: Bank of the Philippine Islands (BPI)
Location: Makati, National Capital Region, Philippines
The SYSTEMS PLANNING & PRODUCT INTEGRATION SUPPORT ASSOCIATE is an ENTRY LEVEL position who is responsible in assisting the Systems Support Officer in managing and maintaining the systems applications owned by the Group. It also involves the preparation Statement of Requirements and Document preparation for new, existing and in the pipeline projects.
Main Accountabilities
Assists the Systems Support Officer in the preparation of
Conducts first level analysis of system related problems referred by Users.
Assists System Support Officer in the preparation of Test Scripts and in conducting User Acceptance Testing
Prepares and Monitors Variance Analysis, Expense Report and other admin work the Unit may require
Coordinates with vendors, suppliers, service providers and other units in the bank
Assists in training of users of systems/applications owned by unit and in the actual usage of these systems/applications
Acts as Security Admin Maker for users’ access rights definition and maintenance based on duly approved requests
Performs systems maintenance of Micro-Computer Systems and Systems Project
Corporate Credit Approval Processing System (CCAPS) and other systems that may be tagged to the Group
Evaluates user request for system revision / enhancement
Qualifications:
Graduate of a 4 year Bachelor’s/College Degree, preferably related to IT, Business, Banking or Finance
Fresh Graduates are welcome to apply
Team player with excellent human relations and interpersonal skills
Preferably with knowledge and experience in banking processes in loans and customer service
Adept in the needed MS Office systems, good interpersonal relationship, oral and written communication skills, service oriented
With strong analytical skills
Willing to be assigned in Makati
