Overview

SR OFFICE ASSISTANT Jobs in Olympia, WA at Thurston County

About Us

Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient’s unique needs. Our providers are leaders in personal injury and workers’ compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential.

Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes.

Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Job Summary:

The Administrative Assistant will provide high-level administrative support to the Practice Manager of our Warminster, PA location. This position reports to the Practice Manager and the Chief of Operations for PA.

Job Duties

Daily punches review

Get notified of call outs or an employee running late
Call outs/ PTO list – emailed daily
Add missing punches
Review and approved time off requests
Approves time cards at the end of each week/ Final review before going to admin

Treating office supply requests

Business cards
Rx pads
Stickers – (Year, Letters, Allergy, Minor etc.…)
Envelopes
Labels
PPE Supplies
Refund Requests
Review request, note accounts, make sure money is in unapplied and send to accounting on Tuesday
Post charges and prepare checks to go out in mail on Friday. Checks are received on Thursday or Friday.
Get all copies and day sheet to scanning

Posting of bankruptcies

Review account and note bankruptcy status
Notify billing team lead if a collection account
File notice and work in daily work

Collection company statements

Review attorney statements to find account (Live or Rundown)
Post charges to the correct Patient account
Run day sheet to make sure all totals match
Send copy of statement to accounting for billing
Send all info to scanning

Credit Card Payment processing

Back up credit card processing
Void transaction if needed by treating offices
Research old CC payments upon request

Coordinating

Schedule with treating offices daily issues
Making sure if we need anything dropped off at the post office/UPS they get it
Giving them the supplies that go to admin

Coordinating Office Needs with

Merritt properties
Canton cleaners
Waste management
Aramark (coffee)
Shredding company
Neopost
Vending machines
Toners

Office supplies

Placing orders with Acme, WB Mason, Performa
Aramark (coffee)
Toners for all printers and faxes at BSO and coordinating with IT
Stickers, envelopes, paper, daily supplies
Send all packing slips to admin (keep copy for myself)

Assisting Managers

Special projects
Petty cash
Party/luncheon events
BSO Meetings (breakfast)
Opening mail (when large amounts come in)
Running postage for mail as back up
Running errands occasionally as needed (ex: bank, shoppers)

Minimum Requirements
High school diploma or GED equivalent

Additional Skills/Competencies
Strong verbal and written communication
Ability to utilize multi-line phones and carry out basic computer tasks
Ability to form interpersonal relationships (i.e. establish rapport with others)
Ability to manage time effectively by setting priorities

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Diversity Statement

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

Title: SR OFFICE ASSISTANT

Company: Thurston County

Location: Olympia, WA

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