Overview
Sr Renewal Operations Administrator Jobs in Lowell, Massachusetts, USA at UKG
Sr Contract Renewal Operations Administrator
Join to apply for the Sr Contract Renewal Operations Administrator role at UKG.
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.
-based private software company in the world. We are committed to innovation and growth. Join us to bring your ideas and make a difference.
At UKG, you get more than just a job. You get to work with purpose. Our team is on a mission to inspire organizations to become great workplaces through our HR technology. We offer comprehensive benefits, including wellness programs, tuition reimbursement, and a customizable expense reimbursement program. We value diversity, inclusion, and employee engagement.
We are currently hiring a Contract Renewal Ops Admin III to our Relationship Management team. If you have strong attention to detail and collaboration skills, review the responsibilities and qualifications below and apply if qualified.
Essential Duties and Responsibilities
Process support contracts accurately and efficiently to support revenue recognition and invoicing schedules.
Assist with month-end close activities.
Process amendments, invoicing, and contract terminations promptly, ensuring accuracy in billing and customer records.
Maintain customer account records across systems like Salesforce, Oracle, and Microsoft Dynamics.
Collaborate with cross-functional teams to update contract information.
Respond to inquiries from customers, sales, finance, and other departments regarding contracts.
Support special projects as needed.
Knowledge and Abilities
Proactive initiative and follow-through.
Results-oriented with goal-setting and achievement focus.
Flexible and adaptable to new processes.
Thorough and accurate in work and documentation.
Strong communication and interpersonal skills.
Logical and analytical thinking.
Qualifications
Experience with Salesforce/CPQ, Oracle, Microsoft Dynamics, and MS Office preferred.
Bachelor’s degree or equivalent business experience.
High accuracy and attention to detail.
Advanced Microsoft Excel skills.
Excellent customer service and interpersonal skills.
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, or genetic information. We participate in E-Verify and comply with applicable laws.
The salary range is $55,400 to $79,650, with potential incentives. Benefits information is available on our careers site.
#J-18808-Ljbffr
Title: Sr Renewal Operations Administrator
Company: UKG
Location: Lowell, Massachusetts, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Business Administration, Data Entry), Business (Office Administrator/ Coordinator, Business Administration)
