Student Accounts Representative

Overview

Student Accounts Representative Jobs in Worcester – Massachusetts – USA at Assumption University

Company

Description:

Assumption University is a comprehensive, private Catholic liberal arts institution with 2,500 undergraduate and graduate students, sponsored by the Augustinians of the Assumption. We awaken in students a sense of wonder, discovery, and

purpose

, forming graduates known for their intellectual seriousness, thoughtful citizenship, and devotion to the common good. Our curricular and co-curricular programs provide students with an

education

that shapes their souls, forms them intellectually, and prepares them for meaningful careers.

We are a

diverse community

that welcomes different points of view and embraces all who share our mission. Enlivened by the Catholic affirmation of the harmony of faith and reason and by the pursuit of the truth in the company of friends, an Assumption

education

transforms the minds and hearts of students.

An Equal Opportunity Employer. Assumption favors

diversity

, ecumenically welcomes all who share its goals, and strongly encourages people of color and others from underrepresented groups to apply.

The University is in Worcester, Massachusetts, New England’s second largest city that “combines the warmth of a small town with the convenience of a thriving city.”

Job Description:

BASIC

PURPOSE:

In support of the mission of the University, performs service-related tasks relative to Student billing and Cashiering.

ACCOUNT ABILITIES

:

Handles billing and collection of student accounts.  Conducts follow-up with students including answering phone calls from students/parents and making phone calls on delinquent accounts in a courteous and efficient manner following FERPA and University policy.

Provides assistance at student registration, open house, and other after-hours sessions.

Update student-billing data to accurately reflect student account balance.  This requires working closely with various University departments (Residential life, Food Service, Public Safety, Student Life).  Employees cannot up-date or process accounts that are family related or that the employee may have a personal interest in.  Violations of this can be grounds for immediate dismissal.

Works closely with the Financial Aid Office and students/parents in resolving financial aid and student loan issues so that financial issues can be resolved in a timely fashion.

Follows federal guidelines regarding processing and disbursement of financial aid such as notification of Title IV fund disbursements.

Monitors student’s credit balances including credit balances generated by federal funds on a weekly basis and processes refunds.

Works with parents/students to accurately calculate a contract amount with our third-party payment plan provider.  Coordinate payment process from payment plan to disbursement to student accounts Monitors payment plan for delinquency and contact parents/students to keep account current.

Assists in verifying IRS 1098-T forms.

Process payments, including student account payments, housing deposits, and General ledger payments – via mail, EFT and in person in a courteous and efficient manner.

Process and collects on returned payments

Reconcile and post daily Cashier sessions and ready deposit(s) for bank or deposit utilizing Remote Deposit Capture terminal.

Reconciles the Ins…

Title: Student Accounts Representative

Company: Assumption University

Location: Worcester – Massachusetts – USA

Category: Accounting, Administrative/Clerical